Commercial Lines Account Manager

HUB International•Chicago, IL

11d•$75,000 - $90,000•Onsite

About The Position

The Account Manager will support Producers and/or Account Executives in obtaining, maintaining, and expanding business. The Account Manager may also be responsible for account rounding and the development of new business as appropriate and in accordance with standard practices, policies, and procedures.

Requirements

5+ years of experience and demonstrated proficiency in an insurance Account Management role in required lines is preferred.
Brokerage experience is preferred.
Excellent oral and written English communications skills.
Superior customer service and problem-solving skills.
Demonstrated proficiency with computer systems, including but not limited to Microsoft Office and automated agency management systems.
Ability to work in a team environment.
High level attention to detail is essential.
Ability to work a regular, full-time work schedule at HUB’s facility(s) and ability to travel on business when required.
Currently licensed in good standing in required lines and states or willing to obtain within 90 days of hire.
Current with all necessary CE credits in required lines and states.

Nice To Haves

Advanced professional designation highly desirable (e.g. AAI, ARM, CIC).

Responsibilities

Determine what is needed for placement of new accounts or the renewal of existing accounts.
Discuss renewal intentions with the appropriate underwriters.
Attend or host client strategy meetings, both internal and external.
Prepare for and lead discussions during Critical Path meetings.
Manage the renewal or placement process, which includes leading the coordination between local, regional, and national specialty units.
Set target pricing, either independently or with the Account Executive or Producer.
Finalize market submissions.
Answer underwriting questions and negotiate terms and pricing with markets.
Coordinate loss control visits/surveys.
Complete coverage comparisons, identify recommended coverages, and fill those gaps.
Finalize and present proposals independently, or alongside the Account Executive or Producer.
Facilitate binding of coverage.
Final review of policy checking.
Conduct contract reviews as needed.
Resolve client coverage inquiries.
Manage account documentation including ERM 14 forms.
Send documentation to insured and follow up to ensure it was received and submitted to the carrier.
Performs other duties and projects as assigned.

Benefits

health/dental/vision/life/disability insurance
FSA, HAS and 401(k) accounts
paid-time-off benefits such as vacation, sick, personal, floating holidays and company holidays
eligible annual bonuses
equity and commissions may be available for some positions
structured training
licensing support
ongoing development opportunities
retirement savings matching
company-paid life and disability plans
paid parental leave
wellbeing program