Commercial Lines Account Executive - Team Manager

Alera Group•Norwell, MA

7h•Hybrid

About The Position

At Alera Group, our Property & Casualty team helps businesses protect their assets, manage risk, and plan confidently for the future. We are seeking a Commercial Lines Account Manager to support our growing regional Commercial Lines team. This is a flexible, growth-oriented opportunity designed for a strong Commercial Lines professional who thrives in a fast-paced, client-facing environment. Depending on experience and long-term performance, this role offers a path toward Account Executive responsibilities over time. This individual will partner closely with producers, clients, carriers, and internal service teams to support onboarding, retention, and ongoing client management. Alera Group was founded in 2017 and has grown to become the 14th largest broker of U.S. business. We are passionate about our clients’ success in the areas of Employee Benefits, Property and Casualty Insurance, and Financial Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service. Why Alera Group: Meaningful Impact: Help clients and employees navigate benefits programs that drive retention, engagement, and satisfaction. Growth & Learning: Opportunities to deepen your expertise and gain exposure to a variety of clients and industries. Collaborative Culture: Work in a team-oriented environment that values accountability, partnership, and the principles of The Collaborative Way.

Requirements

Minimum 2+ years of Commercial Lines insurance experience
Commercial Lines Account Management or strong client service experience
Excellent customer service and communication skills
Highly organized with strong attention to detail
Ability to manage multiple priorities in a fast-paced environment
Collaborative, team-oriented mindset
Interest in long-term growth within Commercial Lines

Nice To Haves

Experience supporting Commercial Lines producers
Exposure to renewals, onboarding, retention, and client-facing account management
Property & Casualty license (or ability to obtain if needed)
Interest in growing toward an Account Executive path

Responsibilities

Support a growing book of Commercial Lines business alongside regional producers
Deliver exceptional client service while helping maintain strong client retention
Serve as a trusted point of contact for client service needs, renewals, policy questions, and account management support
Build strong relationships with clients, carrier partners, and internal teams
Manage multiple priorities in a fast-paced Commercial Lines environment
Support onboarding of new business and ensure smooth account transitions
Partner with internal service teams to maintain operational accuracy and service consistency
Proactively identify service gaps and recommend solutions
Gain exposure to broader client strategy and Account Executive-level responsibilities over time
Participate in client-facing meetings and relationship development as experience grows
Support regional growth initiatives in partnership with producers and leadership