Commercial Lines (w Eldercare Facilities), Account Executive/Sr. (East Coast remote)

NFP Corp•Mannsville, OK

3d•Remote

About The Position

NFP, an Aon company, is seeking an experienced Commercial Lines, Account Executive/Sr. Account Executive with generalist coverage experience and ideally have also serviced niche Eldercare Facilities clients (includes long-term care, senior living, independent living, assisted living, nursing homes, home health, rehab and hospice). You will take on a critical advisory role in establishing high-level client engagement and relationship management of middle-market and complex clients. You should be able to speak with authority with regards to coverage analysis, claim review and risk management efforts. Understand alternative risk structures, including high-deductible plans, self-insurance and layered property placements with critical thinking ability to provide positive, impactful insurance program solutions. You should be comfortable conducting presentations and client meetings. You should have demonstrated experience with all property and casualty coverage lines, general liability, professional liability, property, builders risk, difference in conditions (DIC), flood, deductible buy down workers compensation and auto. In addition, the requirement extends to be well-versed with management liability coverage lines (D&O, EPL, Crime, Cyber and Fiduciary). You should be able to support multiple Producers and manage a BOB of 1.5M revenue. Title and salary will be commensurate with experience and knowledge. This is a full-time remote position. Typical work hours are 8:30-5:00 ET, M-F. Candidates would ideally be in the mid-Atlantic or East Coast for the ability and feasibility for occasional travel to client meetings or our designated offices if required. Title and salary will be commensurate with knowledge and experience.

Requirements

Property and casualty insurance license upon hire is required.
Ideally 10+ years Property Casualty servicing experience.
HS Diploma or equivalent is required.
Demonstrated in-depth knowledge of insurance coverages and an ability to communicate this knowledge clearly to clients and underwriters.
Strong written, verbal and negotiation skills.
Ability to prioritize and self-manage workload.
Advanced MS Office skills, to include Excel, Word, Powerpoint.
When working from home, you must maintain a private workspace to secure company equipment and correspondence; maintain high-speed internet, be present and responsive online and minimize personal interruptions during your work shift.

Nice To Haves

Serviced niche Eldercare Facilities clients (includes long-term care, senior living, independent living, assisted living, nursing homes, home health, rehab and hospice).
Generalist coverage experience.
Speak with authority with regards to coverage analysis, claim review and risk management efforts.
Understand alternative risk structures, including high-deductible plans, self-insurance and layered property placements with critical thinking ability to provide positive, impactful insurance program solutions.
Comfortable conducting presentations and client meetings.
Demonstrated experience with all property and casualty coverage lines, general liability, professional liability, property, builders risk, difference in conditions (DIC), flood, deductible buy down workers compensation and auto.
Well-versed with management liability coverage lines (D&O, EPL, Crime, Cyber and Fiduciary).
Support multiple Producers and manage a BOB of 1.5M revenue.
Professional designations preferred/helpful (CIC, AAI, CISR, CPIA).
BA/BS degree is preferred.
EPIC experience is preferred, but will consider other agency management system experience.

Responsibilities

Manage primary client relationship and development of customer service plan.
Maintain a focus on growth and retention of assigned book of business.
Establish and maintain a high level of trust with clients through consistent contact and proactive resolution of any actionable serving items, questions or concerns.
Initiate client meeting to strategize for the renewal marketing process.
Advise on the best coverage alternatives.
Review ownership and management contracts, property leases and other contractual documents to gather important information and insurance requirements for compliance purposes.
Discuss and negotiate coverage and related pricing with carriers and wholesalers based on in depth understanding of client’s exposures and historical claims.
Prepare renewal submission based on strategy client meeting results, including loss analysis, changes in exposure/operations and recommended coverage options.
Conduct renewal presentation with clients either individually or with other members of the team.
Be a strategic negotiator to obtain comprehensive coverage and most competitive premium.
Develop strong relationships with business partners including carrier underwriters, wholesalers and any other professional service providers.
Set priorities and manage workflow and timelines to ensure goals are met.
Document correspondence, electronic documents and all pending activities within the Management Operating System.
Engage and encourage consistent professional communication with clients, carriers and staff.
Stay informed with industry insurance information, training, new available markets or technologies and changing legislation affecting the eldercare industry.
Provide mentorship and oversight of account Associates and Account managers as assigned.
Provide oversight of their client servicing tasks, including Pre-Renewal and Post-binding work, etc.
Should have potential and desire to grow into a staff leadership function.