Commercial Lines Account Coordinator

Acentria Insurance•Lakeland, FL

6d•Onsite

About The Position

The Account Coordinator I is responsible for daily servicing of clients including new and renewal business processing while maintaining exceptional customer relations with clients. This position processes administrative tasks as needed, services clients in a timely manner, and performs such other duties as are required to establish, service and maintain accounts.

Requirements

Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
Proficient level written and verbal communication skills
Demonstrated proactive approaches to problem-solving
Demonstrated ability to achieve high performance goals and meet deadlines in a fast-paced environment
Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response
Flexible and creative thinker regarding continuous improvements in efficiency and processes
Ability to analyze and evaluate results to choose the best solutions and solve problems
Advanced level proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, etc.) and Adobe Pro with strong technical/computer ability including knowledge of SharePoint Online and Office 365
Ability to attain 4-40 insurance license
High school diploma or equivalent

Nice To Haves

Insurance experience preferred but not required

Responsibilities

Maintains open items checklists/timelines
Prepares certificates of insurance
Works directly with account managers assisting with tasks associated with client insurance servicing.
Processes administrative tasks as needed
Services clients in a timely manner
Performs other duties as are required to establish, service and maintain accounts.