Commercial Lines Account Associate, Professional Liability

HUB International•Markham, ON

2d•CA$47,000 - CA$60,000•Onsite

About The Position

We’re looking for a strong Commercial Account Associate to support our professional liabilities accounts in Markham. This role involves working closely with Senior Team members of the Professional Liabilities team and requires someone who is responsive, has strong time management skills, and has good knowledge of professional liability insurance. This is an ideal role for someone with strong technical and systems experience who is looking to transition into the role of Junior Account Manager within the new 2 years.

Requirements

Valid RIBO license, or willingness to obtain in short order
Typically, 2+ years of commercial insurance experience
Strong aptitude to learn new risks along with a desire to keep up to date with emerging trends
Results-oriented and passionate, with a strong sense of accountability and client management skills
Detail-oriented with strong organization and prioritization skills
Solid team player who also possesses independence of thought
Proactive client-focused approach with effective negotiation and follow-up skills
Proficient in Microsoft Office: Word, Excel (formulas and pivot tables), PowerPoint and Outlook
Experience with Applied EPIC or similar insurance broker management systems
Ability to engage with clients and carrier contacts on a regular basis to determine needs and fulfil requirements utilizing strong written and verbal communication skills

Nice To Haves

Experience in market negotiations on commercial policies is an asset

Responsibilities

File management, preparation of client renewal packages (certificates, summaries, etc.), preparation of invoices, follow up on aged receivables.
Timely issuance of certificates, submissions, binders, summaries, policies, etc.
Effective communication with clients and third parties; i.e., answering client inquiries and communicating with insurance companies
Effective management of the abeyance system
Negotiation and use of EPIC
Minimizing Daily Sales Outstanding (DSO) to HUB standards
Preparing for and participating in client meetings in support of Account Manager and/or Producers/Senior Team Members

Benefits

Flexible working arrangements
Generous time-off policies
HUB-sponsored training programs
Tuition reimbursement
Reimbursements for professional licensing and membership fees
Special discounts on events, travel, accommodations, and personal home & auto insurance
Extended health benefits
Disability insurance
RRSP matching
Paid-time-off benefits
Eligible bonuses