Commercial Lending Operations Manager

Sun East Federal Credit Union • Aston, PA

2d • Onsite

About The Position

Sun East Federal Credit Union in Aston, PA is seeking a Commercial Lending Operations Manager to join their team. This role is ideal for a positive, people-oriented individual with a strong work ethic who aligns with the credit union philosophy of "people helping people." The position offers a career with a stable and respected financial institution that provides opportunities for professional growth and advancement. The position earns a competitive wage, depending on experience.

Requirements

• 5+ years of commercial loan processing experience or commercial lending operations experience
• Experience with CRE loans required
• Strong understanding of commercial loan documentation and collateral perfection
• Familiarity with UCC filings, title policies, environmental reports, and construction draws
• Knowledge of commercial lending regulations (NCUA, FHLB, HMDA, ECOA) and risk management principles
• Experience with loan origination (Salesforce) systems and core banking systems (Epysis, Symitar, Synergy, Jack Henry)
• Strong organizational skills with attention to detail
• Ability to manage multiple complex files

Nice To Haves

• Associate or bachelor's degree in business, Finance, or related field preferred
• Credit union experience preferred

Responsibilities

• Coordinate all aspects of commercial loan processing from approval through closing and funding.
• Review loan documentation and closing packages to ensure consistency with approved credit terms, policies, and regulatory requirements.
• Manage pre-closing due diligence, including appraisals, environmental reports, title work, insurance, flood determinations, and UCC filings.
• Coordinate loan closings with borrowers, attorneys, vendors, and internal stakeholders.
• Ensure proper collateral perfection, lien recording, mortgage filing, and ongoing collateral maintenance.
• Board, maintain, and service commercial loans within core and ancillary lending systems.
• Monitor and manage the commercial loan pipeline to ensure timely progression and closing of transactions.
• Administer post-closing activities, including document review, exception tracking, and file maintenance.
• Coordinate annual reviews and ongoing portfolio monitoring requirements.
• Track and collect financial statements, tax returns, covenant reporting, insurance coverage, and other borrower reporting requirements.
• Maintain and manage commercial loan tickler systems to ensure timely receipt of required documentation.
• Support portfolio risk management by monitoring exceptions, covenant compliance, and risk rating accuracy.
• Administer commercial loan modifications, renewals, extensions, assumptions, payoffs, and lien releases.
• Prepare and distribute portfolio reporting, pipeline reports, exception reports, and other management reporting.
• Assist with internal audits, external audits, loan reviews, and regulatory examinations.
• Maintain commercial lending procedures, operational controls, and documentation standards.
• Serve as the operational subject matter expert for commercial lending products, systems, and processes.
• Identify and implement workflow, system, and process improvements to enhance operational efficiency, portfolio quality, and member service.
• Support internal business lending referrals.
• Support Treasury Management onboarding and maintenance activities, including business deposit account setup, online banking administration, ACH origination, remote deposit capture, positive pay, wire services, and related commercial cash management products.
• Partner with Treasury Management service provider to facilitate implementation, servicing, and ongoing support of treasury management solutions, while monitoring documentation, user access, agreements, and operational risk controls.

Benefits

• medical
• dental
• vision
• a flexible spending account (FSA)
• a 401(k) plan with company match
• life insurance
• an interest rate reduction on loans
• employee discounts on things such as movie tickets, theme park tickets and discounted tickets to local events

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree