Manager, Margin Lending Operations
About The Position
As a Manager of Margin Lending Operations, you will oversee broker-dealer extension of credit and lead the Margin team, driving excellence in risk management and operational oversight. You will serve as a strategic leader and subject matter expert, ensuring your team delivers timely, detailed, and accurate account analysis, risk assessment, and documentation across all department tasks. You will foster exceptional customer service, drive proactive risk identification and mitigation across the department, and reinforce comprehensive operational standards that protect our clients, RBC Wealth Management, and Clearing & Custody firms. If you have exceptional leadership and problem-solving skills, thrive in challenging environments, and are ready to advance your career, we want to hear from you!
Requirements
- 4-year degree from an accredited university (or equivalent) OR High school diploma (or equivalent) AND 5+ years of job-related experience, including 2+ years in a supervisory or management role.
- Series 99/Series 7 or the ability to obtain one within 120 days.
- Proven leadership ability with experience managing and developing teams.
- Exceptional communication, delegation, and decision-making skills in fast-paced, high-pressure environments with strict deadlines.
- Strong ability to analyze complex operational problems and drive solutions with cross-functional stakeholders.
- Deep knowledge of margin operations, regulatory requirements, and risk management principles.
- Demonstrated flexibility and strategic prioritization in a dynamic environment.
- Proficiency with Microsoft Office Suite.
Nice To Haves
- Experience with operational workflow analysis and process enhancement.
- Familiarity with data analytics tools.
- Experience developing presentations for Senior Management.
- Ability to interpret regulatory releases and assess operational impact.
Responsibilities
- Lead and develop the Margin operations team, including hiring, training, performance management, and professional development initiatives.
- Oversee monitoring of assigned reports and accounts to identify inappropriate transactions, margin issues, and risks affecting clients, RBC Wealth Management, and Clearing & Custody firms.
- Ensure team proficiency in margin and options strategies, and complex mathematical calculations.
- Manage escalation processes for potential issues and concerns, providing guidance to team members and communicating with senior management.
- Drive operational excellence by directing timely and accurate communication with field personnel and senior leadership regarding action items and account status.
- Champion customer service standards and ensure your team delivers exceptional support to internal and external stakeholders.
- Analyze and enhance operational workflows, identifying process improvements and implementing efficiency initiatives.
- Manage departmental metrics, reporting, and compliance requirements; communicate operational insights to Senior Management.
- Perform other duties as necessary.
Benefits
- Bonuses
- Flexible benefits
- Competitive compensation
- Commissions
- Stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Flexible work/life balance options
- Opportunities to do challenging work
- Opportunities to take on progressively greater accountabilities
- Access to a variety of job opportunities across our business
- 401(k) program with company-matching contributions
- Health, dental, vision, life and disability insurance
- Paid time-off plan
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
