Commercial Lead

Lancea PBC

12d•Remote

About The Position

Lancea is an early-stage, fast-growth start-up building human-in-the-loop, AI-powered tools to address strategic communications challenges in today’s contested information space. We work with corporate communications teams, PR agencies, public sector organizations, and public affairs professionals to enable them to develop and execute high-stakes messaging campaigns. We are also a registered Public Benefit Corporation (PBC), and balance profit with our public benefit mission: to responsibly develop and ethically provide advanced communications tools designed to strengthen civil society, democratic institutions, and open public discourse. This is a pioneering commercial role. You are building the function, not joining it. You will be highly hands-on, responsible for the entire commercial process, starting with outbound prospecting, testing messaging, and securing wins. Once clients sign, you’ll stay with them as their strategic partner, ensuring they get massive value from the platform so they renew and expand. You’ll have support from the Ops team and your other colleagues of course - but you’ll lead these critical external relationships. As you succeed and build our growth path, you'll be directly responsible for scaling the team beneath you. We anticipate hiring 6+ additional Account Executives and Customer Success Managers in your first year, so we'll be looking to you to lead that hiring, shape the culture, and develop the people.

Requirements

Demonstrated B2B experience spanning Sales, Business Development, or highly commercial Customer Success.
Full-lifecycle capability: You can close complex deals, but also have the emotional intelligence to retain and grow those accounts.
Early-stage DNA: Demonstrated success building GTM processes from scratch.
Deep industry fluency: A strong understanding of the PR, Corporate Comms, or Public Affairs landscape.
Enthusiastic team player. We’re planning to grow together for a long time; we care deeply about our team values and culture and are looking for team members who do too.
People leadership: A track record of hiring, coaching, or mentoring sales talent, or a clear, demonstrable appetite to do so at scale for the first time.
Applicants must be legally authorized to work in the United States without the need for current or future employer sponsorship.

Responsibilities

Manage the full end-to-end sales cycle.
Be the strategic advisor for the clients you close. Drive their onboarding, ensure adoption, secure renewals, and identify expansion opportunities.
Establish scalable sales and onboarding processes, build out our CRM from scratch, and own the hiring, onboarding, and development of the AEs and CSMs you'll need to execute at scale.
Act as the ultimate bridge between our clients and the product team.