Landscape Account Manager

HeartLand, LLC • Tucson, AZ

13d • Onsite

About The Position

We’re seeking a motivated, relationship-focused Account Manager who enjoys working with clients, solving problems, and helping properties look their best. Prior experience in commercial landscape maintenance is preferred, but we’re also open to candidates with strong customer relationship, sales, account management, or property management experience who are eager to learn the landscape industry. In this role, you’ll manage a portfolio of commercial properties, serve as the primary client contact, help ensure quality service, and identify opportunities for landscape enhancements and account growth. The ideal candidate is organized, proactive, comfortable communicating with customers, and able to build strong working relationships with both clients and field teams.

Requirements

• Ability and willingness to learn the landscape industry and develop knowledge of horticulture, irrigation, and maintenance practices
• Ability to conduct property inspections and recognize quality and service concerns
• Strong client communication and relationship-management skills
• Ability to collaborate effectively with field and production teams
• Strong organizational skills with the ability to manage multiple properties, clients, and priorities
• Proactive problem-solving approach and strong attention to detail
• Comfortable identifying opportunities to improve properties and grow customer accounts
• Valid driver’s license

Nice To Haves

• Prior experience in commercial landscape maintenance is preferred, but not required
• Experience managing customer relationships, accounts, properties, or service-based clients is a plus
• Experience in sales, estimating, account management, property management, or a related field is beneficial
• Working knowledge of landscape maintenance practices, irrigation, plant health, and seasonal services is preferred
• Landscape industry experience is a plus

Responsibilities

• Manage relationships with commercial landscape maintenance clients
• Conduct routine property walks and proactively address quality concerns
• Communicate client expectations and property needs to production teams
• Monitor landscape health, irrigation concerns, seasonal needs, and overall property appearance
• Develop recommendations and estimates for landscape enhancements
• Present enhancement opportunities and secure additional work
• Resolve service concerns promptly and professionally
• Support contract renewals and maintain strong client retention
• Manage account revenue, profitability, and customer satisfaction goals
• Build strong relationships with clients and internal teams while learning and applying landscape industry best practices

Benefits

• Competitive salary with quarterly and annual bonus opportunities
• Company vehicle, laptop, and phone
• Medical, dental, vision, and life insurance
• 401(k) with company match
• Paid vacation and holidays
• Professional development and career-growth opportunities
• Family-oriented culture backed by the resources of a national organization
• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed