Experienced Commercial Kitchen Technician

Unlimited Service Group•Boston, MA

8d•Onsite

About The Position

Ace Service Company is seeking an experienced Commercial Kitchen Technician for their Boston, MA location. This role focuses on hands-on troubleshooting, field service, and supporting commercial kitchens when equipment goes down. The ideal candidate is comfortable working independently in the field, handling real service calls, and has prior hot-side experience and on-call readiness. Ace Service Company has been providing service excellence in commercial cooking, refrigeration, HVAC, ware-washing, and ice machine repair and maintenance since 1947.

Requirements

Demonstrated hands-on experience servicing and troubleshooting commercial cooking equipment in the field
Strong electrical, mechanical, and diagnostic skills
Ability to work independently and make sound repair decisions
Ready to join the on-call rotation shortly after onboarding
Excellent communication and customer service skills
Dependable, punctual, and well-organized
Professional appearance and attitude
Must be 18 years of age
Successful completion of background check and drug screen
Driving record that meets company safety standards
Prior hot-side experience and on-call readiness are expected

Nice To Haves

Experience across multiple manufacturers and equipment types
CFESA certification
Factory training credentials
Comfort using digital tools, service software, and tablets

Responsibilities

Diagnosing, troubleshooting, and repairing commercial cooking equipment including fryers, ovens, steamers, ranges, and more
Managing service calls independently from diagnosis through completion
Delivering professional, high-quality service to commercial customers
Communicating clearly with customers, dispatch, managers, and internal teams
Participating in after-hours and weekend on-call rotations
Identifying additional service or repair opportunities while onsite
Maintaining your service vehicle and managing parts inventory
Completing required documentation and attending training sessions
Performing other duties as assigned by management