Commercial Kitchen Incubator Program Support Specialist
About The Position
The Commercial Kitchen Incubator Program Support Specialist is a front-line, direct service position responsible for supporting food entrepreneurs participating in FCCAA’s Commercial Kitchen Incubator and Small Food Business Program. This role provides hands-on assistance to members using the facility, supports delivery of training and supportive services, and helps ensure a safe, clean, and welcoming environment for entrepreneurs—particularly those from low-income and underserved communities. The Program Support Specialist plays a key role in helping participants successfully navigate facility use, food safety practices, certification requirements, and basic business operations, while reinforcing FCCAA’s mission of promoting self-sufficiency, workforce development, and economic opportunity.
Requirements
- High School Diploma or GED required
- At least one to two years of experience in food service, culinary operations, workforce development, community services, or customer support
- Experience working directly with low-income individuals or diverse populations
- Strong interpersonal and communication skills
- Basic computer skills, including data entry and email communication
- Ability to plan and organize daily work
- Ability to successfully pass Federal and State criminal background check and State of Pennsylvania Child Abuse screening
Nice To Haves
- Associate degree or relevant coursework preferred
- ServSafe Food Handler or Manager certification (or willingness to obtain upon hire)
- Experience working in a commercial kitchen, share-use facility, or food production environment
Responsibilities
- Provides hands-on assistance to members using the facility.
- Supports delivery of training and supportive services.
- Helps ensure a safe, clean, and welcoming environment for entrepreneurs.
- Helps participants successfully navigate facility use, food safety practices, certification requirements, and basic business operations.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
