Commercial Insurance Senior Account Manager

Marsh McLennanAddison, IL
Hybrid

About The Position

Marsh McLennan Agency (MMA) is seeking a Senior Account Manager for their Commercial Lines team. This role involves exercising independent decisions related to client coverage analysis, recommending coverage needs, and suggesting new lines of coverage for existing clients. The Senior Account Manager will be a leader and resource for colleagues, providing exceptional client service and mentoring others. Key responsibilities include staying knowledgeable about coverages, carrier guidelines, underwriting, and legislative changes, while maintaining strong relationships with clients and carrier representatives. The role also supports Producers and Marketing Account Executives in managing larger or more complex accounts.

Requirements

  • Bachelor's degree or equivalent education and related training
  • Five years of relevant insurance industry experience
  • Life and health insurance license
  • Strong client relation skills to build and maintain positive business relationships with clients and market contacts
  • Excellent communication skills and service orientation
  • Cooperative nature and tactfulness to resolve client and company problems
  • Ability to utilize leadership skills by providing direction, constructive feedback, development and training
  • Ability to motivate others to maximize productivity and team morale
  • Demonstrate proficiency in basic computer applications, such as Microsoft Office Suite
  • Ability to travel, occasionally overnight

Nice To Haves

  • Advanced degree
  • Certification or designation
  • Experience with Requests for Proposal

Responsibilities

  • Exercise independent decisions relating to client analysis of coverage
  • Recommend coverage needs
  • Suggest new lines of coverage for existing clients
  • Provide exceptional client service
  • Serve as a mentor to others
  • Maintain relationships with clients and carrier representatives
  • Support Producer and Marketing Account Executives in managing larger and/or more complex accounts

Benefits

  • Generous time off, including personal and volunteering
  • Tuition reimbursement and professional development opportunities
  • Hybrid Work
  • Charitable contribution match programs
  • Stock purchase opportunities
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