Commercial Insurance Compliance Coordinator (Remote

The Jonus GroupPenfield, NY
Remote

About The Position

Our client, a well-established and growing insurance organization, is seeking an experienced Commercial Insurance Compliance Coordinator to join their remote operations team. This individual will play a critical role in supporting certificate of insurance (COI) processing, contractual compliance review, and commercial lines servicing functions across a diverse commercial portfolio. The ideal candidate brings extensive knowledge of commercial insurance coverages, contractual risk transfer requirements, ACORD documentation, and compliance workflows. This position requires a detail-oriented professional who thrives in a fast-paced environment, can work independently, and is comfortable collaborating with internal teams, carriers, clients, and third parties. This is an excellent opportunity for an experienced insurance professional seeking a long-term remote position with a collaborative and highly respected team.

Requirements

  • Strong working knowledge of ACORD forms, certificate workflows, and compliance processes.
  • Experience with agency management systems such as Applied Epic, CSR24, cloud-based insurance platforms, and Microsoft Office Suite.
  • Deep understanding of commercial insurance coverages including: General Liability, Commercial Property, Commercial Auto, Workers’ Compensation, Garage Dealers, Inland Marine, Disability / Paid Family Leave
  • Strong understanding of contractual risk transfer and insurance policy interpretation.
  • Ability to review and analyze insurance requirements within legal agreements and contracts.
  • Excellent organizational skills with exceptional attention to detail and accuracy.
  • Strong verbal and written communication abilities.
  • Ability to manage multiple priorities and deadlines in a remote work environment.
  • Self-motivated with the ability to work both independently and collaboratively.
  • Active New York State Property & Casualty License required.
  • High school diploma or GED required; equivalent insurance industry experience considered.
  • 8+ years of commercial insurance experience with a strong concentration in COI processing and compliance management.
  • Experience with compliance tracking systems, reporting tools, and data management platforms.
  • Advanced understanding of: Primary & Non-Contributory wording, Waiver of Subrogation, Additional Insured endorsements (CG 20 10), Additional Insured – Completed Operations (CG 20 37), Blanket Additional Insured wording, Ongoing vs. Completed Operations, Per Project Aggregate requirements, 30-Day Notice of Cancellation requirements, C-105.2 and DB-120.1 forms
  • Experience reviewing insurance requirements for: Commercial leases, Contractor/Subcontractor agreements, Vendor and supplier contracts, Additional contractual agreements

Nice To Haves

  • Knowledge of ACORD 855 (Construction Addendum) and New York Labor Law / Action-Over exposure is highly preferred.
  • Experience supporting construction, real estate, manufacturing, or contractor-focused accounts strongly preferred.
  • Prior experience working within a fully remote insurance operations environment is a plus.

Responsibilities

  • Review client contracts, leases, subcontractor agreements, and vendor agreements to identify insurance requirements and compliance obligations.
  • Issue and manage Certificates of Insurance (COIs), endorsements, and supporting documentation accurately and efficiently.
  • Track certificate renewals, expirations, outstanding compliance items, and follow-up requests.
  • Verify policy coverage and endorsements against contractual insurance requirements.
  • Interpret insurance policy language and communicate coverage details clearly to clients, internal teams, carriers, and third parties.
  • Process and maintain ACORD forms and related compliance documentation.
  • Ensure compliance with carrier guidelines, contractual obligations, and industry regulations.
  • Maintain and manage compliance data through agency management systems, Excel, and proprietary platforms.
  • Partner with Account Managers, Producers, Carriers, and Clients to resolve discrepancies and secure required documentation.
  • Maintain organized electronic records and audit-ready files.
  • Stay current on commercial insurance regulations, certificate requirements, and best practices.
  • Identify opportunities to improve operational workflows, processing efficiency, and quality control procedures.

Benefits

  • Collaborative and team-oriented culture with strong operational support.
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