About The Position

NavSav is seeking an experienced, motivated Commercial Lines Account Manager to support the agency’s growth and client-retention goals. The role focuses on nurturing existing client relationships, providing high-quality customer service, assessing coverage needs, managing commercial accounts, and helping meet new-business goals. The position also involves re-marketing commercial policies and promoting cross-selling and agency initiatives.

Requirements

  • Property and Casualty insurance license.
  • Experience with Commercial Lines Insurance.
  • Experience with multiple carriers.
  • Pass a background check.
  • Strong verbal and written communication and interpersonal skills.
  • Good operational computing and typing skills, including typing at least 45 WPM and using Microsoft Office Suites and Internet Browsers.
  • Confident self-starter who works well independently.
  • Strong analytical and problem-solving capabilities.
  • Ability to multitask.

Nice To Haves

  • Experience with the Applied EPIC management system.

Responsibilities

  • Maintain and nurture relationships with existing clients and business owners.
  • Conduct needs analyses with clients and identify potential coverage gaps.
  • Manage commercial client accounts, contribute to agency new-business goals, and re-market commercial policies.
  • Provide prompt, accurate, and friendly customer service.
  • Respond efficiently to inquiries about insurance coverage, policy changes, claims submissions, and billing verification.
  • Become familiar with the company’s products, services, and systems.
  • Contribute to individual goals and agency success by promoting new business, cross-selling, and new initiatives.

Benefits

  • Medical insurance.
  • Dental and vision insurance.
  • Supplemental benefits.
  • Paid time off that starts accruing immediately.
  • Two annual wellness days.
  • 401(k) with up to 4% employer match.
  • Paid holidays.
  • Remote work upon approval.
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