Commercial Insurance Account Manager
The Jonus Group•Placerville, CA
•Hybrid
About The Position
Seeking a dedicated and experienced Commercial Lines Account Manager/Customer Service Representative (CSR) to join a team. This role involves managing a generalist book of business valued at $2-3 million, with a focus on small to mid-market accounts, including contractors and fire departments. The ideal candidate will have a strong background in commercial accounts, excellent customer service skills, and the ability to thrive in a collaborative and laid-back work environment. This is a hybrid position requiring a minimum of 3 days per week in office.
Requirements
- Minimum of 3 years in commercial lines account management.
- Active Property & Casualty (P&C) license required.
- Proficiency in Epic software is preferred.
- Strong customer service orientation.
- Reliable and dependable.
- Warm, personable, and professional demeanor.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a team-oriented, laid-back environment.
- Hybrid role requiring a minimum of 3 days per week in office.
Responsibilities
- Manage and service a generalist book of business, including small to mid-market accounts.
- Handle daily servicing tasks, including renewals, rounding accounts, and addressing client inquiries.
- Quote and process renewal business.
- Build and maintain strong relationships with clients, ensuring a high level of customer satisfaction.
- Collaborate with department managers and team members to ensure seamless account management.
Benefits
- Competitive benefits package
- 401(k)
- Paid time off
- Professional development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
