Commercial Insurance Account Manager

The Jonus Group•Woburn, MA

About The Position

An established agency is seeking a detail-oriented Commercial Insurance Account Manager with clear knowledge and understanding of commercial lines insurance coverage. The role works with multiple coverage lines and admitted and non-admitted carriers, manages an established book of business, and supports clients through new and renewal business. The account manager is responsible for retaining assigned accounts and supporting sales and agency revenue.

Requirements

  • Clear knowledge and understanding of commercial lines insurance coverage.
  • Experience working with multiple lines of coverage and admitted and non-admitted carriers.
  • Ability to manage a large, established book of business.
  • Prior experience in a client-facing role, building and maintaining relationships.
  • Ability to handle new and renewal business, including coverage reviews and endorsements.
  • Ability to review insurance contracts for accuracy.
  • Ability to prepare certificates, proposals, policy summaries, and reviews.
  • Ability to work independently or as part of a team.
  • Experience in a brokerage setting.
  • Active Property and Casualty (P&C) license.

Responsibilities

  • Manage a large, established book of business.
  • Build and maintain client relationships in a client-facing role.
  • Handle new and renewal business, including coverage reviews and endorsements.
  • Review insurance contracts for accuracy.
  • Prepare certificates, proposals, policy summaries, and reviews.
  • Work independently or as part of a team to support sales and drive agency revenue.
  • Retain all assigned accounts.
  • Use problem-solving techniques to address cancellations, claims, renewal issues, audits, receivables, and carrier issues.
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