Commercial Insurance Account Manager

The Jonus Group•Chesterfield, MO

About The Position

Seeking an experienced Commercial Insurance Account Manager to serve as the primary point of contact for a diverse portfolio of commercial clients, providing exceptional service and ensuring their insurance needs are met. The ideal candidate is detail-oriented, customer-focused, and has a deep understanding of commercial insurance policies and industry regulations. This position offers an opportunity to contribute to a fast-paced team environment that values innovation, collaboration, and professional growth.

Requirements

Proven experience as an Account Manager or similar role in the insurance industry, with a focus on commercial lines.
In-depth knowledge of commercial insurance products, policies, and industry regulations.
Strong interpersonal skills with the ability to build trust and maintain positive client relationships.
Excellent organizational and time-management skills to handle multiple accounts and prioritize tasks effectively.
Proficiency in insurance agency management software and Microsoft Office Suite.
Active Property & Casualty Insurance License is required.
Exceptional verbal and written communication skills with attention to detail.

Nice To Haves

Professional designations such as CIC, CRM, or CPCU.
Familiarity with risk management principles and strategies.

Responsibilities

Build and maintain strong, long-lasting relationships with commercial clients through proactive communication and exceptional service.
Provide expert advice on insurance coverage options and tailor policies to meet clients' unique needs.
Act as a liaison between clients and insurance carriers, advocating for client needs and resolving issues promptly.
Review, manage, and process policy renewals, endorsements, claims, and cancellations with accuracy and efficiency.
Analyze and identify coverage gaps or additional needs and recommend appropriate products or endorsements.
Stay up-to-date on industry trends, regulatory changes, and new insurance products to consult confidently with clients.
Assist clients in understanding their policies, coverage terms, premiums, and associated benefits.
Collaborate with internal teams, producers, and underwriters to deliver comprehensive insurance solutions.
Ensure accuracy of client files, documentation, and data entry within company systems while adhering to compliance and confidentiality regulations.
Actively seek opportunities to improve processes and create innovative ways to enhance customer experience.