About The Position

At Gallagher Bassett, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. We are a team of fast-paced fixers, empathetic experts, and outcomes drivers. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. This role is HYBRID in Carrollton TX, Downers Grove IL, or St Peters MO office 2-3 times per week. The company is open to any jurisdictions and requires the candidate to obtain necessary licenses (TX FL NY HI RI and reciprocals) within a specified timeframe.

Requirements

  • High School Diploma.
  • Minimum of 5 years related claims experience.
  • Appropriate licensing and/or certification in all states in which claims are being handled.
  • Knowledge of accepted industry standards and practices.
  • Computer experience with related claims and business software.
  • Commercial General Liability (GL) claims background.
  • Must be willing to obtain all licenses (TX FL NY HI RI and reciprocals) within specified timeframe.

Nice To Haves

  • Bachelor's Degree.

Responsibilities

  • Apply claims management experience to execute decision-making to analyze claims exposure and litigation, plan the proper course of action, and appropriately resolve claims.
  • Interact extensively with various parties involved in the claim process to ensure effective communication and resolution.
  • Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims process.
  • Handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements.
  • Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file.
  • Investigate, evaluate, and resolve complex GL BI claims, applying your claims experience and analytical skills to make informed decisions and bring claims to resolution.
  • Work in partnership with our clients to deliver innovative solutions and enhance the claims management process.
  • Think critically, solve problems, plan, and prioritize activities to optimally serve clients.

Benefits

  • Medical/dental/vision plans, which start from day one!
  • Life and accident insurance
  • 401(K) and Roth options
  • Tax-advantaged accounts (HSA, FSA)
  • Educational expense reimbursement
  • Paid parental leave
  • Digital mental health services (Talkspace)
  • Flexible work hours (availability varies by office and job function)
  • Training programs
  • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
  • Charitable matching gift program

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

501-1,000 employees

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