Senior Commercial Claims Adjuster - General Liability
About The Position
At Gallagher Bassett, we are dedicated to helping clients navigate challenging moments, support recovery, and deliver impactful outcomes. The company prides itself on being a team of fast-paced fixers, empathetic experts, and outcomes drivers who care deeply about doing the right thing. Employees play a vital role in helping businesses and individuals move forward with confidence, supported by a culture that values teamwork, curiosity, and the impact of their work. This role is eligible for fully remote work. The position involves applying claims management experience to analyze claims exposure, plan appropriate actions, and resolve claims. It requires extensive interaction with various parties, providing exceptional customer service with empathy, and handling claims consistent with client and corporate policies, procedures, and ethical requirements. Timely and efficient documentation and communication of claim activity are also essential.
Requirements
- High School Diploma.
- Minimum of 5 years related claims experience.
- Appropriately licensed and/or certified in all states in which claims are being handled.
- Knowledge of accepted industry standards and practices.
- Computer experience with related claims and business software.
Nice To Haves
- Bachelor's Degree
- Bodily Injury
- Litigation Management
Responsibilities
- Apply claims management experience to execute decision-making to analyze claims exposure, plan the proper course of action, and appropriately resolve claims.
- Interact extensively with various parties involved in the claim process to ensure effective communication and resolution.
- Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims process.
- Handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements.
- Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file.
- Investigate, evaluate, and resolve complex General Liability claims with moderate supervision, engaging your analytical skills to make decisions and bring claims to resolution.
- Work in partnership with our clients to deliver innovative solutions and enhance the claims management process.
- Think critically, solve problems, plan, and prioritize tasks to optimally serve clients and claimants.
Benefits
- Medical/dental/vision plans, which start from day one!
- Life and accident insurance
- 401(K) and Roth options
- Tax-advantaged accounts (HSA, FSA)
- Educational expense reimbursement
- Paid parental leave
- Digital mental health services (Talkspace)
- Flexible work hours (availability varies by office and job function)
- Training programs
- Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
- Charitable matching gift program
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
Number of Employees
501-1,000 employees
