Commercial Flooring Account Executive / Project Manager

TES Staffing•Rochester, NY

3d•Hybrid

About The Position

TES Staffing is working with a large commercial flooring company headquartered in Rochester, NY, to find a disciplined, detail-oriented business development professional. This role focuses on creating long-term customer partnerships and delivering exceptional project outcomes by working directly with Facilities Directors, Facilities Managers, Operations Leaders, and building owners to identify flooring needs, develop solutions, and manage projects through successful completion. The company is a respected commercial flooring contractor in New York State, serving various institutions and organizations, and has been recognized as a Best Place to Work. The Rochester and Western New York area presents a significant growth market, and the role involves managing existing relationships while developing new business. Responsibilities extend beyond sales to project lifecycle management, acting as the primary customer contact and coordinating with internal teams for successful delivery.

Requirements

2+ years of B2B sales, account management, project management, facilities services, construction, commercial trades, or related experience
Strong relationship building skills and a consultative approach to business development
Comfortable initiating conversations and prospecting, but naturally inclined to listen, learn, and solve problems
Highly organized with strong attention to detail and follow-through
Ability to manage multiple projects, priorities, and customer relationships simultaneously
Strong CRM and organizational habits
Self-motivated, disciplined, and accountable
Based in or near Rochester, NY with the ability to travel throughout Western New York

Nice To Haves

Experience working with facility leaders, property managers, building owners, or commercial customers is preferred

Responsibilities

Develop relationships with Facilities Directors, Facilities Managers, Operations Leaders, Property Managers, and building owners throughout Western New York
Identify opportunities for flooring replacement, restoration, maintenance, and improvement projects
Prospect and develop new business through outreach, networking, referrals, and relationship-building activities
Conduct site visits, ask thoughtful questions, and uncover customer challenges and objectives
Coordinate with estimating and operations teams to develop project solutions and proposals
Manage projects from award through completion, serving as the primary point of contact for the customer
Monitor project progress, communicate proactively, and ensure customer satisfaction throughout the process
Maintain accurate CRM records, pipeline activity, and forecasting
Represent the company as a trusted long-term partner rather than a transactional vendor