Commercial Field Manager

Garage Door Partners • Douglasville, GA

69d • Onsite

About The Position

As a Commercial Field Manager, you'll oversee daily operations for the Atlanta metro commercial service team, prioritizing efficiency, customer satisfaction, and financial performance. Collaborating with the Regional Operations Manager and Project Manager, you’ll ensure smooth service and install workflows. Your role includes coaching staff in best practices, enhancing customer service, and driving revenue and change. You will assist commercial technicians with projects and service standards, promoting change and supporting business initiatives.

Requirements

• 4+ years managing service teams or dispatch in the garage door industry
• Experience in commercial garage door service, home services, or related fields
• Ability to manage change, priorities, and operational issues in a branch environment
• Effective communication skills with internal teams and external customers
• Must have the ability to lift 50 -100 pounds, work from ladders, and perform tasks involving bending, reaching, and kneeling.
• Must have the ability to frequently lift and carry garage doors, springs, openers, and other components, which can weigh 50 pounds or more.
• Must have the ability to climb and work off a ladder
• Must be able to bend, stoop, kneel, and reach to install, repair, or maintain garage door systems.
• The job requires physical stamina to handle the demands of installation, service, and repair work, sometimes involving long hours

Nice To Haves

• This role may require you to occasionally work in the field.

Responsibilities

• Oversee daily operations for the Atlanta metro commercial service team.
• Prioritize efficiency, customer satisfaction, and financial performance.
• Ensure smooth service and install workflows in collaboration with the Regional Operations Manager and Project Manager.
• Coach staff in best practices.
• Enhance customer service.
• Drive revenue and change.
• Assist commercial technicians with projects and service standards.
• Promote change and support business initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed