Commercial Excellence #ESF1645

ExpertHiring•Charlotte, NC

6d•Onsite

About The Position

This role is focused on supporting Commercial Excellence initiatives within a full-time position based in Charlotte, North Carolina. The role involves preparing sales performance reports, maintaining data accuracy, supporting training programs, and providing administrative support for commercial projects. The individual will also be responsible for building and updating KPI dashboards, configuring sales reports, and analyzing data to identify trends. Additionally, the role will contribute to process improvement activities and change management efforts.

Requirements

At least 2 years of experience in Commercial Excellence (sales or business processes).
Previous experience with Power BI (data modeling and visualization).
Robust familiarity with Salesforce reporting and dashboards.
Strong Excel skills, including pivot tables and formulas.
Bachelor’s degree in Business, Data Analytics, Information Systems, or related field.
Knowledge of SQL helpful.
History of understanding data analysis and interpreting trends.
Knowledge of data integration concepts, data visualization, or analytics helpful.
Detail-oriented with strong communication and problem-solving skills.

Responsibilities

Prepare sales performance reports and KPI summaries to assist leadership in making informed decisions.
Maintain data accuracy by regularly updating records and validating key information across systems.
Coordinate with sales teams to capture activities, ensure process compliance, and improve overall data quality.
Support training and development programs by creating training materials, tracking participation, and monitoring completion rates.
Provide administrative support for commercial initiatives, including updating dashboards, organizing documents, and assisting with project deliverables.
Build and update KPI dashboards to provide clear visibility into business performance.
Configure and maintain sales reports aligned with commercial processes and business needs.
Collect, clean, and analyze data to support routine reporting and identify basic trends.
Automate simple data workflows to improve efficiency and ensure timely, consistent reporting.
Support the execution of Commercial Excellence initiatives by coordinating meetings, tracking action items, and maintaining project documentation.
Maintain project dashboards and progress trackers to ensure leadership has up-to-date visibility on timelines and deliverables.
Help collect and organize inputs from sales, marketing, and customer service teams to support project milestones and decision-making.
Prepare basic analyses and summaries that support Commercial Excellence workstreams (e.g., Sales Process, Segmentation, Enablement, Pricing).
Assist in process improvement activities, such as mapping workflows, identifying gaps, and preparing materials for workshops.
Contribute to change management efforts by helping draft communications, training materials, and instructions for end users.