Commercial Excellence & Proposal Intern

DP World•Charlotte, NC
•Hybrid

About The Position

The Commercial Excellence & Proposal Intern supports the Commercial organization with proposal development, research, sales enablement, and process improvement. The intern works with Commercial and cross-functional teams on customer opportunities and on improving the management of commercial information and processes. The role offers practical exposure to proposal writing, commercial research, AI and automation, sales processes, and collaboration within a global logistics organization. Over the 10-week Summer 2027 program, the intern will complete a manager-assigned project focused on a business opportunity, challenge, or improvement area within the Commercial organization. The intern will work with their manager and relevant stakeholders and present the project's findings and recommendations during Week 10. The project scope will be set according to current business priorities. At the start of the program, the intern will also establish individual professional and technical development goals.

Requirements

  • Currently pursuing a bachelor's or master's degree in Business, Marketing, Communications, Supply Chain, Logistics, Information Systems, Data Analytics, or a related field.
  • Strong written and verbal communication skills.
  • Strong research, analytical, and problem-solving skills.
  • Strong attention to detail and organizational skills.
  • Interest in commercial strategy, sales, logistics, and customer solutions.
  • Interest in AI, automation, and emerging productivity technologies.
  • Ability to learn new systems and tools quickly.
  • Ability to manage multiple priorities and work collaboratively across teams.
  • Proficiency with Microsoft Office applications, particularly PowerPoint, Word, and Excel.
  • Must be legally authorized to work in the United States without employment visa sponsorship now or in the future.

Responsibilities

  • Assist with drafting, editing, formatting, and reviewing customer-facing proposals, presentations, RFP/RFI responses, and related commercial materials.
  • Gather and organize information from Commercial, Operations, Pricing, Finance, Legal, and other stakeholders to support proposals and customer opportunities.
  • Translate operational, service, and commercial information into clear customer-facing content.
  • Maintain and organize proposal templates, case studies, standard responses, value propositions, and reusable content.
  • Support proposal tracking, timelines, and other activities associated with active commercial opportunities.
  • Research customers, prospects, industries, market trends, and other topics to support Commercial activities.
  • Prepare concise research summaries, customer briefs, and other materials for Commercial team members.
  • Support the use of AI and automation tools to improve proposal development, research, content management, and other Commercial workflows.
  • Identify repetitive or manual activities and assist with developing practical efficiency improvements.
  • Help create and maintain Commercial tools, templates, trackers, process documentation, and knowledge resources.
  • Support additional Commercial Excellence and Sales Enablement initiatives as needed.
  • Complete a manager-assigned internship project and present the final project and recommendations during Week 10.
  • Establish individual development goals and make progress toward them through responsibilities, the internship project, feedback, and program experiences.
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