Commercial Excellence Director

Eaton Corporation•Lathrup Village, MI

1d•$165,000 - $242,000•Hybrid

About The Position

Eaton’s Mobility team is seeking a Commercial Excellence Director. This role is a key driver in supporting the enterprise’s growth ambitions. This role combines deep sales expertise with advanced process design and technology strategy. The individual will lead the implementation of Salesforce as our primary CRM platform, identify complementary tools or modules, and establish a clear roadmap for transformation. This role will design, optimize, and govern our ideal conversion process from lead generation to sale. A critical aspect of this role is bringing together senior regional sales leads and other key cross-functional stakeholders to ensure alignment and adoption across the organization.

Requirements

Bachelor’s degree in Business, Finance, Engineering, or related fields
Minimum of 10 years of experience in Sales, Commercial Excellence, or Business Strategy roles

Nice To Haves

MBA or equivalent Executive business education preferred, from an accredited institution
Proven leadership in Sales Operations, Process Design, or CRM Strategy
Direct people management experience preferred, but not required
Experienced in enterprise-level CRM transformation projects
Deep understanding of sales methodologies and customer lifecycle management
Strong analytical skills with experience in forecasting and funnel management
Familiarity with CRM systems (Salesforce), sales analytics tools, and business intelligence platforms. Strong ability to identify and integrate add-on modules or third-party solutions
Background in business process reengineering or operational excellence
Familiarity with marketing automation and lead scoring strategies
Exceptional communication and stakeholder management skills, with experience leading cross-functional teams
Exceptional influencing and collaboration skills; ability to lead through others without direct authority
Experience leading in a global, matrix organization

Responsibilities

Lead Salesforce implementation and roadmap planning; evaluate and recommend add-on modules or integrations to address specialized needs
Drive an the end-to-end lead-to-sale conversion process, establish governance and best practices, and facilitate cross-functional collaboration by engaging senior regional sales leaders, marketing, operations, and other stakeholders
Establish a commercial functional roadmap outlining major milestones for process optimization, technology deployment, and adoption; ensure roadmap aligns with organizational growth objectives and resource planning. Drive change management and training initiatives for new workflows and tools
Define KPIs for conversion stages and monitor performance at an executive level; deliver insights and recommendations to senior leadership for ongoing optimization