Commercial Door and Hardware Technician
About The Position
Vortex Doors is hiring an experienced Commercial Door and Hardware Technician to install, repair, and maintain commercial doors, docks, and related hardware at customer sites. The role requires safe, efficient field service and strong mechanical aptitude, attention to detail, troubleshooting ability, and quality workmanship. Technicians address customer questions, explain repair processes, and provide cost-effective solutions. Ongoing training is provided, with opportunities for career advancement and further industry certifications. Applicants need 4–5+ years of commercial door service industry experience and AAADM certification. A hiring bonus of up to $10,000 is available for qualified applicants with commercial or industrial door experience who are AAADM certified; relocation assistance is offered.
Requirements
- Excellent mechanical and technical skills.
- Ability to move items weighing 50 pounds or more.
- Ability to continuously lift and bend, climb ladders up to 20 feet, work on knees for extended periods, and operate power tools proficiently.
- Interpersonal skills to relate to customers and resolve issues.
- Excellent communication skills and ability to collaborate under varied conditions.
- Excellent problem-solving and troubleshooting skills.
- Ability to relay information in a fast-paced environment.
- Reliable and self-motivated.
- High school diploma or equivalent.
- 4–5+ years of experience in the commercial door service industry.
- AAADM certification.
- Knowledge of various door types, brands, and hardware.
- Ability to use hand and power tools effectively.
- Ability to perform mathematical calculations involving fractions and accurately read a tape measure.
- Knowledge of safety regulations and adherence to safety protocols.
- Knowledge of computers.
- Valid driver’s license and ability to drive a company vehicle.
- Must pass a drug test, background check, and motor vehicle check.
- Must be able to work some overtime and on-call hours.
Nice To Haves
- Willingness to learn welding; training can be provided.
Responsibilities
- Install, troubleshoot, and repair commercial doors, docks, and related hardware using appropriate tools and equipment.
- Diagnose and repair door-related issues, including broken springs, hinges, locks, and electrical components.
- Install and configure door hardware, including locks, handles, closers, low-voltage components, and access control systems.
- Ensure installed doors meet applicable safety and building code regulations and standards.
- Respond to customer inquiries, explain repair processes, and offer solutions to door-related problems.
- Maintain accurate records of service visits, repairs, and installations, and provide reports as required.
- Identify and resolve technical issues with doors efficiently, communicating cost-effective solutions to customers.
- Perform quality checks on installations and repairs to ensure they meet company standards.
- Work safely and efficiently at customer sites and participate in ongoing training.
Benefits
- Hiring bonus of up to $10,000 for applicants with commercial or industrial door experience who are AAADM certified.
- Relocation assistance.
- Industry-best training at a state-of-the-art training facility.
- Career advancement opportunities.
- Continued learning classes and options for industry certifications.
- Strong safety culture and positive work environment.
- Recognitions and rewards.
- Health benefits.
- 401(k) match.
- Eight company-paid holidays.
- Vacation and sick program.
- Company-provided uniform and tools.
- Annual boot allowance.
- Use of a company-provided vehicle for customer service visits.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
