Commercial & CX Graduate Associate (Early Careers)

OSTTRA • Houston, NY

9h • Onsite

About The Position

The S&P Global Energy Commercial and CX Graduate Program is an 18-month journey designed for current undergraduates or recent graduates passionate about energy and commodities markets. It begins with an intensive 5-week onboarding in the London office, followed by 3 months with the NAMER Customer Success Team in Houston, TX or New York, NY. During this phase, associates build foundational knowledge of commodity markets, develop essential business skills, and learn about S&P Global Energy's data, research, and analytical products. The program includes rotations to Customer Success, sales, channel management, and marketing functions to provide a holistic business perspective. Graduates will be a primary contact for clients, offering solutions and product training through WebEx and onsite visits. The program emphasizes on-the-job learning, certification milestones, and a rigorous evaluation process. Participants will support sales teams, generate revenue, and contribute to S&P Global Energy's mission of providing high-quality price assessments and analytical information to global financial and commodity markets. The company serves over 10,000 customers in 150 countries with 20 offices worldwide. Associates will join a cohort, learning from world-class experts in commodities and global economic, political, technological, and legal issues. An e-learning curriculum provides technical knowledge, and opportunities to present to senior management are provided. The program teaches tools like S&P Global Energy products, Excel add-ins, and CRM systems, offering a steep learning curve and exposure to diverse clients including governments, investment banks, and major energy companies. Career paths after the program include Regional Sales, New Business Specialist Sales, Customer Success, Marketing, and Channel Management.

Requirements

• Geology, Geophysics, or Energy/Commodity background related (i.e. Oil, gas, metal, Agriculture) academic program required
• Familiarity with or strong interest in learning about commodity markets
• Strong understanding and command of AI Capabilities
• Recent graduate or current student in final year with the ability to join cohort of new hires in late August 2026
• Strong communication (good verbal skills, listening techniques, and a clear, concise writing style) and the role will involve speaking to our diverse clients.
• Strong presentation and communication skills.
• You must have good telephone manners and be comfortable presenting to large groups both in person and remotely.
• Significant comfort level with suite of Microsoft Office products (Word, Outlook, PowerPoint Excel)
• Ability to effectively multi-task and work independently and willingness to learn and take on a wide variety of tasks.
• Able to learn quickly, multi-task and work in a fast-paced environment.
• Understand importance of building strong relationships and partnering with team members.
• Problem-solving, time management, attention to detail & organizational abilities to work efficiently with clients.

Responsibilities

• Help clients understand how to navigate and extract useful data from S&P Global Energy product range.
• Liaise with the content, commercial and technical teams to address any client queries and ensure our data is maintained to the highest standards.
• Proactively reaching out to clients for face-to-face/WebEx training (this will apply towards the later stages of development once fully fluent and certified on the product range).
• Conduct research about important issues at the forefront of energy and commodity markets and present this to colleagues.
• Support sales teams with research and proposals.
• Build account overviews and plans to support strategic sales teams.
• Design data-driven models and templates for clients.
• Create marketing materials for commercial culture initiatives and future graduate cohorts.
• Getting involved in special project initiatives where determined necessary by management.

Benefits

• Annual incentive plan
• Health care coverage designed for the mind and body
• Generous time off
• Access a wealth of resources to grow your career and learn valuable new skills
• Competitive pay
• Retirement planning
• Continuing education program with a company-matched student loan contribution
• Financial wellness programs
• Perks for your partners and little ones, too, with some best-in class benefits for families
• Retail discounts
• Referral incentive awards

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level