Commercial Customer Service Represetative

The Brick • Edmonton, AB

1d • Onsite

About The Position

The Brick is actively seeking to expand its service team by hiring enthusiastic individuals with a great customer-focused attitude. This role offers a rewarding experience within the commercial division, ideal for those who believe in putting the customer first, love to solve problems, and create solutions. A combination of team spirit and a desire for career growth is essential.

Requirements

• High school diploma or equivalent
• Minimum 2 years customer service or sales experience
• Excellent telephone manner
• Excellent verbal and written communication skills
• Strong working knowledge of MS Office programs
• Creative problem solving skills
• A positive and enthusiastic attitude

Responsibilities

• Coordinate service calls for furniture and appliances
• Respond to customer inquiries and offer solutions
• Process sales order confirmations for builders and large contracts
• Co-ordinate product reservations and deliveries for large contracts
• Organizing builder/special project deliveries
• Consistently follow up with customers on the progress of customer service related issues
• Other duties as assigned periodically

Benefits

• Flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family
• Competitive remuneration package that will commensurate with experience
• Career progression potential with plenty of access to ongoing personal and professional development
• Employee discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED