Commercial Code Compliance Inspector

City of Greensboro • Greensboro, NC

11d • Hybrid

About The Position

The City of Greensboro is seeking a Commercial Code Compliance Inspector to join their Code Compliance Division. This full-time, non-exempt position involves performing advanced inspection and enforcement work on residential, commercial, mixed-use, vacant, unsafe, and deteriorated properties. The inspector will independently manage cases from initial inspection through resolution, ensuring property owners understand and meet compliance requirements. This role requires technical knowledge, sound judgment, strong communication skills, and a commitment to public service. Responsibilities include interpreting codes and ordinances, investigating complex conditions, preparing legally defensible case records, and coordinating with various City departments and stakeholders. The work directly supports Greensboro’s strategic focus on public safety and infrastructure, contributing to sustainable, safe neighborhoods and protecting the quality of life.

Requirements

• High school diploma or GED.
• 1–3 years of related experience in code compliance, inspection, or enforcement.
• Proficiency with Microsoft Office Suite and database software.
• Strong public speaking, written, and verbal communication skills.
• Valid driver’s license.

Nice To Haves

• North Carolina Building Inspector Level I Certification.
• NCAHCO Housing Code Official Certification within 18 months of the department’s required timeframe.
• ICC Property Maintenance and Housing Inspector Certification within 18 months of the department’s required timeframe.
• North Carolina Law and Administration course within 18 months of the department’s required timeframe.

Responsibilities

• Independently investigate residential, commercial, mixed-use, minimum housing, nuisance, unsafe property, vacant-building, junk vehicle, and repeat-offender cases.
• Conduct routine and complex inspections within Level I authority.
• Evaluate structural, occupancy, means-of-egress, accessibility, sanitation, property maintenance, and life-safety conditions.
• Interpret applicable City ordinances, the International Property Maintenance Code, North Carolina Building Code provisions, approved records, occupancy information, and enforcement history.
• Determine appropriate compliance and enforcement actions within assigned authority.
• Independently manage assigned cases through administrative enforcement, hearings, legal referral, repair, demolition, nuisance abatement, lien recovery, or closure.
• Schedule reinspections and verify corrective work.
• Determine when cases can be closed and when additional enforcement or referral is appropriate.
• Maintain awareness of deadlines, follow-up dates, compliance timelines, and case status.
• Research property ownership, title information, and case history.
• Identify parties requiring legal notice.
• Prepare detailed notices, correction schedules, case chronologies, technical reports, repair or demolition documents, rescissions, liens, civil penalties, hearing exhibits, and legal referrals within assigned authority.
• Create and maintain complete case files containing inspection notes, photographs, diagrams, code references, ownership information, notices, correspondence, and follow-up documentation.
• Ensure records are accurate, organized, complete, and support enforcement decisions.
• Issue routine notices of violation.
• Explain correction options, compliance deadlines, appeal rights, and potential enforcement consequences to owners, tenants, business operators, property managers, contractors, and other stakeholders.
• Provide respectful customer service during difficult, sensitive, or emotional interactions.
• Communicate technical information in a clear and understandable manner.
• Coordinate cases with Fire, Police, Solid Waste and Recycling, Water Resources, Zoning, and other City departments when conditions involve multiple regulatory responsibilities.
• Refer complex structural systems, changes of occupancy, fire protection, electrical, mechanical, plumbing, accessibility, title, environmental, or legal matters to appropriate Inspector II staff, supervisors, or qualified agencies.
• Work effectively with internal and external stakeholders to move cases toward appropriate resolution.
• Assist with preparation for hearings and administrative proceedings.
• Prepare exhibits and supporting case materials.
• Assist with contractor access, nuisance-abatement records, public records requests, and other departmental activities.
• Support special inspections, emergency response, and complex or high-profile cases as assigned.
• Review routine case work prepared by Inspector Code Compliance staff.
• Provide field guidance, coaching, training, and technical review.
• Share knowledge and practical approaches that promote consistent, accurate code compliance work.
• Participate in continuing education, professional development workshops, classes, and related activities.

Benefits

• Meaningful careers
• Competitive benefits
• Wellness resources
• Programs designed to support their professional and personal well-being
• Comprehensive benefits package designed to support employees throughout their careers and lives outside of work

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED