Commercial Cleaning Operations Manager

Goal Cleaning LLC•Upper Merion Township, PA

12h•$20 - $25•Hybrid

About The Position

Goal Cleaning LLC is a growing commercial cleaning company proudly serving the Greater Philadelphia area. We are committed to delivering exceptional cleaning services while building strong relationships with our clients and investing in our employees. We are looking for a motivated, hands-on Operations Manager with commercial cleaning experience to oversee daily field operations, lead our teams, and ensure outstanding service across multiple client locations.

Requirements

Previous leadership experience in the commercial cleaning industry is required
Experience recruiting, training, and supervising cleaning staff
Strong leadership, organizational, and communication skills
Excellent problem-solving abilities with a hands-on management style
Ability to manage multiple client locations in a fast-paced environment
Valid driver’s license, reliable car and willingness to travel throughout the Greater Philadelphia area
Proficiency with Microsoft Office and basic business software
English required

Nice To Haves

Spanish or Portuguese is a plus

Responsibilities

Recruit, hire, onboard, and train new employees
Lead, coach, and support field teams to ensure high performance
Conduct quality control inspections at client locations
Ensure company cleaning standards, safety procedures, and client expectations are consistently met
Coordinate employee schedules and arrange coverage when needed
Resolve operational issues and provide on-site support
Build and maintain strong client relationships through regular site visits
Prepare and issue customer invoices
Lead monthly team meetings and conduct employee performance evaluations
Maintain operational reports and recommend process improvements
Collaborate with company leadership to improve efficiency and service quality