Commercial Cleaning Operations Manager – Phoenix, AZ

MasterCorp, Inc.•Scottsdale, AZ

5d•Onsite

About The Position

The Operations Manager is responsible for consistently meeting quality and timeliness standards in the cleaning of commercial properties. An Operations Manager must follow company mission statement and values. This role involves overseeing operations of assigned accounts, including quality control, labor pool management, and ensuring employees adhere to contractual obligations. The position also handles HR duties, time sheet input, supply management, and assists the Branch Manager with budgets and reporting.

Requirements

Associate’s degree in a field directly related to the position or equivalent combination of education and experience
Five (5) years of Janitorial experience is a plus
A passion for cleanliness
Strong work ethic
Ability to learn and change behavior
Work irregular hours
Drives Results – Consistently achieves results, even under tough circumstances

Responsibilities

Maintain a high standard of excellence
Responsible for hiring and training all personnel
Oversee operations of accounts, i.e. quality control, labor pool, and managing employees to ensure they are following contractual obligations
Responsible for overseeing and managing time sheet input, supply management, inventory and distribution of payroll as required assessment for assigned accounts
Responsible for HR duties, including application distribution, hiring compliance, injury reporting
Assist Branch Manager in maintaining/managing budgets for each building i.e., providing all necessary labor reports and any other pertinent data as it relates to payroll
Assist in providing necessary supplies and tools for each job site i.e. inventories, start up, miscellaneous supplies/equipment
Assist Management in generating/completing tag jobs
Conduct building inspection after normal business hours
Responsible for ensuring completion of floor care and/or assisting floor technicians in completion of contractual obligations