Commercial Cleaning Operations Manager

ServiceMaster by Prince•Lansing, IL
•Onsite

About The Position

For over 60 years, ServiceMaster Clean has been dedicated to creating cleaner, healthier, and safer environments for our customers. As a Commercial Cleaning Operations Manager, you’ll be an essential leader in our mission, ensuring our team delivers the highest standards of cleanliness and customer satisfaction. Your Role: As a Commercial Cleaning Operations Manager, you’ll play a vital role in leading our cleaning team to success. Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision. Our environment is a diverse community where successful people work together to achieve common goals. This franchise is independently owned and operated by a ServiceMaster Clean® franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee, and not to The ServiceMaster Company, LLC.

Requirements

  • 3-5 years in a leadership role, preferably in the cleaning industry.
  • English proficiency is required; bilingual candidates are a plus.
  • A positive attitude, flexibility, and ability to work in a fast-paced environment.
  • The role requires standing, walking, pushing, kneeling, and lifting up to 50 lbs.

Responsibilities

  • Supervise site supervisors, lead cleaners, janitorial and project work staff across various locations.
  • Teach team members ServiceMaster’s standards, products, and procedures to maintain excellence.
  • Conduct inspections, provide constructive feedback, and ensure tasks are completed to our high standards.
  • Respond promptly and professionally to customer requests and concerns.
  • Enforce safety and OSHA regulations to protect your team.
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