Commercial Banking Assistant Manager I-II

Central Pacific Bank•Honolulu, HI

2h•$97,698 - $138,365

About The Position

The Commercial Banking Assistant Manager provides exceptional service to grow the business and supports the company’s mission of creating value for customers, employees, the community, and shareholders. The role leads a commercial banking unit, promotes the company’s core values and customer experience competencies, and is responsible for the quality and promptness of the unit’s output, staff development, collaboration, financial results, portfolio growth, client relationships, and risk management. Assistant Manager II responsibilities include helping the Senior Manager with staff professional development plans and recruitment strategies; advising senior leaders on business strategy and initiatives; advising on sales strategy using knowledge of the market, industry verticals, competitors, client needs, and growth opportunities; coaching sales officers in relationship banking and sales; and serving on one or two nonprofit boards.

Requirements

Bachelor’s degree from a four-year university in Business Administration or a related field.
Assistant Manager I: At least 6 years of commercial lending and deposit gathering, or equivalent experience.
Assistant Manager I: Exemplary commercial lending success, demonstrated through strong business development results and a good credit track record.
Assistant Manager I: 3–5 or more years of supervisory or management experience.
Assistant Manager II: At least 7 years of commercial lending and deposit gathering, or equivalent experience.
Assistant Manager II: Exemplary commercial lending success, demonstrated through strong business development results and a good credit track record.
Assistant Manager II: At least 4 years of management experience.
Ability to perform light physical work and move or lift items, including boxes, files, and papers, weighing up to 20 pounds.
Ability to operate standard office equipment, including a phone, copier, and personal computer, as well as related devices and applications.
Ability to communicate clearly verbally and in writing and to hear sufficiently for daily discussions and interactions.
Ability to read and understand bank-related documents.
Ability to work in a conventional office setting, including sitting at a desk or workstation for extended periods, and to adapt to different work environments as needed.

Responsibilities

Create a team environment where individuals can thrive, communicate effectively, ensure quality and timely work, develop team members, and promote collaboration with other areas of the Bank.
For Assistant Manager II, help the Senior Manager create professional development plans and recruitment strategies aligned with business strategy and changing priorities.
Lead the unit in achieving or exceeding financial goals, growing its portfolio, identifying opportunities, and implementing efficiencies.
For Assistant Manager II, recommend strategy and new initiatives to senior leaders and advise on sales strategy based on market, industry, competitor, client, and growth-opportunity knowledge.
Lead the unit in building trusted client relationships, responding promptly, anticipating needs, communicating frequently, negotiating prudently, and seeking opportunities to delight clients.
Set high standards and serve as an example in managing client relationships.
For Assistant Manager II, train and coach business unit sales officers in relationship banking and sales methods.
Lead the unit in identifying marketplace and industry risks, educating and advising clients about potential risks, and observing policies and procedures.
Oversee ticklers, exceptions, and delinquencies, and lead the prompt identification of loan re-grades.
Lead the unit’s participation in Bank functions, training sessions, nonprofit activities, and other community endeavors.
For Assistant Manager II, serve on one or two nonprofit boards.
Perform duties and interact with internal and external customers in alignment with company values, customer experience competencies, and basic communication and problem-solving skills.