Commercial Banking Assistant I/II

Trustmark Bank • Mobile, AL

1d • Onsite

About The Position

The purpose of this job is to provide support for multi assigned Commercial Relationship Managers in serving the needs of clients and prospects, with regard to loans, deposits, investments, trusts, and insurance products. Support should be provided in all aspects of the commercial lending process to include successful loan closings, and portfolio management subsequent to loan closings. This position will get instructions from the Commercial Banking Support Manager while supporting the assigned Commercial Relationship Managers. This position may be filled as a I/II based on additional qualifications and responsibilities.

Requirements

• High school diploma
• Minimum of two (2) years of previous experience as a business banking assistant or relevant general banking or general assistant experience (for I)
• Minimum of five (5) years of experience as a Community Banking Assistant I or proven equivalent (for II)
• Accounting and mathematical aptitude
• Excellent interpersonal skills
• Good organizational skills with demonstrable ability to multitask (for I)
• Excellent organizational skills with demonstrable ability to effectively multitask (for II)
• Good communication skills (verbal and written) while demonstrating ability to use lending terminology (for I)
• Excellent communication skills (verbal and written) while demonstrating ability to effectively use lending terminology (for II)
• Good time management skills (for I)
• Excellent time management skills (for II)
• Intermediate computer skills, including function ability with Word, Excel, and preferably other bank systems (such as nCino, OnDemand, Outlook, etc.) necessary to perform tasks (typing skills- test 30 wpm) (for I)
• Advanced computer skills, including proficiency in Word, Excel, PowerPoint, and other bank systems (such as nCino, OnDemand, Outlook, etc.) necessary to perform tasks (for II)
• MUST be able to exercise confidentiality with sensitive information
• Knowledge of advanced banking and commercial lending procedures and practices (for II)
• Familiarity with legal concepts involving commercial lending and knowledge of when and whom to forward escalated concerns (for II)
• Functional understanding of UCCs, Deeds of Trust, Borrowing Base Certificates, Letters of Credit, and Sweep Accounts (for II)

Nice To Haves

• 2-year degree with business administration emphasis preferred (for I)
• Knowledge of general banking and business banking procedures and practices preferred (for I)
• College degree (for II)

Responsibilities

• Provide administrative support for the department. Duties include, but not limited to answering phones and referring calls to appropriate staff, coordinating officer calendars and scheduling appointments, preparing correspondence, memos, reports, ordering supplies and maintenance requests, training new associates, opening and distributing mail, and preparing expense reports
• Gather information and prepare loan applications, disburse loan advances, accurately quote payoffs, order credit reports, pull financial statements, collect and review documentation for accuracy and compliance prior to submission for processing, manage exception list, work closely with Relationship Managers in attaining and approving collateral releases, complete, file and release Universal Commercial Code (UCCs), complete application for Letters of Credit, and retrieve and utilize information on sweep accounts
• Interface with other departments including branch personnel, Loan Operations, Central Document Processing (CDP), Wire Transfer, Treasury Services, Mail Distribution, Trust, Compliance, Credit Analysis and Credit Operations, and the Legal Department
• Assisting customers with general banking functions (post close) as needed including transferring funds, wires, and balancing checking accounts
• Provide excellent customer service to all clients, internally and externally
• Perform additional duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED