Commercial Auto & Liability Claims Adjuster

Ccmsi • Dallas, TX

20h • Remote

About The Position

The Commercial Auto & Liability Claims Adjuster is responsible for the investigation, evaluation, negotiation, and resolution of assigned commercial auto liability claims across multiple national accounts. This role manages claims from assignment through final resolution while ensuring compliance with Corporate Claim Standards, client-specific handling instructions, and applicable state laws. The successful candidate will handle a caseload involving first-party property damage, third-party property damage, bodily injury, total loss exposures, subrogation opportunities, and select litigated matters. Claims primarily arise from commercial vehicle operations within the construction, agriculture, and municipal sectors. This position requires an adjuster who can independently manage claims from inception through closure, conduct thorough investigations, evaluate liability and damages, communicate effectively with multiple stakeholders, and consistently deliver high-quality claim outcomes.

Requirements

• 3+ years of commercial auto, liability, or multi-line claims handling experience
• Active homestate adjusters license is required
• Experience managing claims from investigation through final resolution
• Experience handling: Commercial Auto Liability Claims, Bodily Injury Claims, First-Party Property Damage Claims, Third-Party Property Damage Claims
• Strong liability investigation and claim evaluation skills
• Experience establishing reserves and negotiating settlements
• Experience managing attorney-represented claims
• Strong written and verbal communication skills
• Excellent organizational and diary management abilities
• Ability to independently manage a full claim inventory
• Active Adjuster License or Designated Home State (DHS) License required
• Ability to obtain and maintain additional licenses as required
• Proficiency with Microsoft Office applications
• Reliable attendance during established business hours

Nice To Haves

• Prior TPA experience
• Litigation management experience
• Commercial trucking, construction fleet, agriculture, or municipal fleet claim experience
• Experience handling subrogation and total loss claims
• Multi-jurisdiction claim handling experience
• General Liability experience
• Premises Liability experience
• Bilingual Spanish proficiency is helpful but not required

Responsibilities

• Investigate, evaluate, and adjust commercial auto liability claims from assignment through resolution
• Handle first-party and third-party property damage claims
• Evaluate bodily injury exposures and develop appropriate resolution strategies
• Conduct liability investigations and gather supporting documentation, statements, reports, and evidence
• Review medical records, repair estimates, invoices, and claim-related documentation
• Establish and maintain appropriate reserves based on claim exposure and development
• Manage total loss claims and coordinate claim resolution activities
• Identify, monitor, and pursue subrogation opportunities when appropriate
• Negotiate settlements with claimants, attorneys, and authorized representatives
• Coordinate with defense counsel on attorney-represented and litigated claims
• Maintain timely diary management and accurate file documentation
• Prepare claim reports, reserve recommendations, and client communications
• Deliver exceptional customer service to clients and stakeholders
• Ensure compliance with Corporate Claim Standards and service commitments

Benefits

• 4 weeks (Paid time off that accrues throughout the year in accordance with company policy)
• 10 paid holidays in your first year
• Medical, Dental, Vision, Life, and Disability Insurance
• 401(k) and Employee Stock Ownership Plan (ESOP)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed