Auto Liability Adjuster

Allstate • USA - NC (Remote), NC

2d • $50,000 - $104,100 • Remote

About The Position

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

National General is seeking a Auto Liability Adjuster to investigate and resolve advanced auto claims by determining coverage, liability, and damages. In this role, you will conduct detailed claim investigations, evaluate claim exposures, negotiate settlements within authority limits, and provide exceptional customer service throughout the claims process. The ideal candidate will have experience handling auto liability claims, coverage investigations, and complex claim scenarios, with the ability to independently manage a diverse caseload.

Requirements

• Auto liability claims handling
• Coverage, liability, and damage investigations
• Negotiating claim settlements
• Subrogation and fraud identification
• Auto bodily injury claims experience preferred
• Strong customer service, communication, and analytical skills
• Experience in specialty claim areas such as Coverage, Total Loss, Investigations, or Extended Handler preferred
• Auto Insurance Claims
• Automobile Liability
• Bodily Injury Claims
• Customer Service
• Insurance Claim Handling
• Negotiation
• Personal Injuries
• Individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment. Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team. By proceeding with the application process, applicants acknowledge and accept these licensing requirements and agree to comply.

Nice To Haves

• Auto bodily injury claims experience preferred
• Experience in specialty claim areas such as Coverage, Total Loss, Investigations, or Extended Handler preferred

Responsibilities

• Applies advanced understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
• Handles investigation regarding all aspects of advanced auto claims (coverage, liability and damages) with the exercise discretion and independence within increased level of authority
• For claims involving injuries (if handled), learns how to review, evaluate, and negotiate basic to moderate injury claims
• Recognizes and identifies body parts of a vehicle and understanding other potential property damage
• Identifies customer needs and works to meet those needs using appropriate customer service skills
• Determines subrogation or fraud potential and how to handle
• Applies increased experience in the Adjuster II level or a rotation into a specialty position (Coverage, Investigation Specialist, Total Loss, Initial Handler, Extended Handler, etc.)

Benefits

• Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
• Monthly connectivity reimbursement to help offset internet costs for eligible remote employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed