Commercial Auto Adjuster

SAFETY INSURANCE COMPANY•Boston, MA

1d•$55,000 - $100,000•Hybrid

About The Position

Safety Insurance is a leading property and casualty insurance provider in Massachusetts, dedicated to supporting independent agents and their customers through excellence. The company offers challenging and fulfilling careers designed for growth, emphasizing a diverse and inclusive workforce. Safety Insurance empowers employees with resources for career, education, and family support, and promotes work-life balance through hybrid options, flexible schedules, and a 37.5-hour workweek. The downtown Boston office provides a positive environment connected to the city's pulse.

Requirements

College degree or commensurate experience required.
Demonstrated success handling auto claims.
Superior organizational skills and attention to detail required.
Customer service experience required.
Excellent communication skills required.
Ability to work cooperatively within a team environment.

Nice To Haves

2+ years of experience handling personal and commercial auto claims preferred.
Licensed in New England states preferred.

Responsibilities

Set up claims from information received via fax, mail or phone call from our agent, insured, claimant or other person
Determine and apply coverage and limits.
Gather information from witnesses, claimants and insureds to assess coverage, liability and damages.
Handle private passenger and commercial auto claims.
Identify bailment and subrogation opportunities.
Make liability and deductible decisions and process payments.
Fosters and maintain relationships with agents and policyholders through effective communication and excellent customer service skills.
Resolve claim issues with insureds, claimants and attorneys.
Apply accurate jurisdictional Standards of Fault and appropriate negligence statutes to establish liability.
Judiciously utilize vendors to assist with investigations, when necessary.
Identify the at-fault party, his/her insurance carrier, if any, and negotiate adverse subrogation claims.
Perform other duties as required.