Commercial Area Manager - New Orleans, LA

LAZ Parking Louisiana•New Orleans, LA

6h•Onsite

About The Position

The Commercial Manager oversees the operations of a location under the direction of the Director of Operations to ensure 24/7 professional parking management. As part of an employee-focused, servant leadership culture, this role supports company programs and initiatives while also addressing the operational needs of assigned teams and locations.

Requirements

1+ year in a management role.
Proficiency in: Microsoft Excel, Microsoft Word, PowerPoint, General Microsoft Office applications.
Ability to maintain schedule flexibility to meet operational needs, including occasional work outside standard business hours.
Continuous improvement mindset with strong problem-solving abilities.
Strong customer service orientation.
Ability to coach and support employees and managers effectively.
Ability to overcome operational challenges with urgency and resilience.
Encourages open communication and idea sharing.
Strong team-building and interpersonal skills.
Ability to work independently and manage multiple priorities simultaneously.
Professional communication skills across all organizational levels.
Ability to interpret policies, procedures, and standard business practices.
Demonstrates urgency, responsiveness, and timeliness.
Willingness to work outdoors and in varying weather conditions, including heat, rain, wind, and snow.
Ability to lift, push, and pull at least 25 pounds.
Ability to stand, walk, and run for extended periods.
Ability to bend, stoop, squat, and lift frequently throughout a shift.

Nice To Haves

Bachelor’s Degree preferred, or equivalent work experience.
Parking management experience preferred but not required.
Experience with: Financial statements, P&L management, Budgeting.

Responsibilities

Manage, plan, schedule, train, and direct on-site employees.
Identify high-potential employees to support organizational growth.
Oversee payroll processing and ensure timely approval of employee hours.
Partner with Payroll and HR to ensure accurate pay practices and wage/hour compliance.
Manage financial performance of assigned locations, including budgeting and revenue enhancement initiatives.
Oversee transitions of newly assigned locations from contract acceptance through operational opening while ensuring client satisfaction.
Develop and maintain positive client relationships to support business retention.
Ensure all contractual obligations between LAZ Parking and clients are implemented and maintained.
Support due diligence efforts for new business opportunities, including: Rate surveys, Ticket pulls, Site photos, Marketing brainstorming.
Complete daily, weekly, monthly, and annual operational and financial reporting.
Maximize revenue, manage expenses, and maintain high customer satisfaction standards.
Organize and oversee event operations at applicable locations.
Monitor and analyze market parking rates and recommend pricing adjustments.
Support implementation of additional projects, programs, and operational initiatives.
Perform other related duties as assigned.