Commercial Account Manager

Hendrick Automotive Group • Charlotte, NC

2d • Onsite

About The Position

To sell new commercial vehicles at a profit to the dealership, while ensuring customer satisfaction. To work with specialized customers, businesses, buying services, and leasing companies to sell fleet and commercial vehicles. The desired candidate is meticulously organized, performance-driven, proactive, and internally motivated.

Requirements

• Valid Driver’s License
• Ability to read and comprehend instructions, correspondence, and memos.
• Ability to effectively present information in one-on-one and small group situations to customers and other employee.
• Ability to add, subtract, multiply and divide.
• Ability to apply common sense understanding to carry out instructions.
• Ability to deal with standardized situations.
• Regularly required to talk or hear.
• Frequently required to stand; walk; and sit.
• Collects and researches data, uses intuition and experience to complement data.
• Gathers and analyzes information skillfully, develops alternative solutions.
• Strives to continuously build knowledge and skills.
• Manages difficult or emotional customer situations, responds promptly to customer needs, solicits customer feedback to improve service, responds to requests for service and assistance, meets commitments.
• Focuses on solving conflict, not blaming.
• Speaks clearly and persuasively in positive or negative situations, listens and gets clarification.
• Balances team and individual responsibilities, contributes to building a positive team spirit.
• Inspires and motivates others to perform well, inspires respect and trust.
• Works with integrity and ethically, upholds organizational values.
• Follows policies and procedures.
• Is consistently at work and on time, arrives at meetings and appointments on time.
• Follows instructions, responds to management direction.
• Volunteers readily.
• Sets and achieves challenging goals, demonstrates persistence and overcomes obstacles.
• Uses time efficiently, sets goals and objectives.
• Treats others with respect and consideration regardless of their status or position.

Nice To Haves

• 3+ years of dealership auto sales experience
• Experience in business-to-business sales

Responsibilities

• Sells new and fleet vehicles
• Completes paperwork accompanying new vehicle sales
• Maintains CSI at or above company standards
• Answers questions about the vehicle
• Demonstrates a thorough knowledge of vehicle prices, models, series, options and variations
• Meets dealership sales goals
• Engages in business development
• Addresses customers’ concerns
• Takes customer on demonstration of vehicle in accordance with dealership procedures

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed