Commercial Account Manager

Global Industrial•Sugar Hill, GA

1d•Onsite

About The Position

Global Industrial has been an industry leader for over 70 years, providing private label and brand name industrial equipment and supplies to businesses throughout North America. We offer over one million industrial, material handling, and business products through our website, corporate sales team, and catalogs. Our customer base includes small to large corporations, institutions, government agencies, and consumers across North America. We are continuously expanding our product offerings to meet the evolving needs of our customers.

Requirements

Bachelor's degree in business or marketing or at least 2 years of telephone business-to-business sales experience.
Knowledge and competence in the major elements of inside sales including cold calling, business development, customer qualification, and customer acquisition.
Superior sales planning and business development skills.
Excellent written/verbal communication and presentation skills.
Strong computer skills to include proficiency in Microsoft Word, Outlook and PowerPoint and CRM Software.
Self-motivated with superior problem-solving and negotiation skills.
Effectively prioritize sales efforts and activities.
Excellent organization and time management skills are essential.

Responsibilities

Develop and manage a tactical account/territory sales plan.
Conduct thorough client analysis to assess customer needs, values, purchasing behavior, and motivation, including extensive research, competitor, and market analysis.
Execute a sales strategy for penetrating accounts and maximizing sales, which includes prospecting, cold calling, identifying key decision-makers, and determining buying criteria.
Effectively develop and manage your sales plan by setting daily/weekly/monthly goals and objectives, prioritizing tasks, utilizing time effectively and efficiently, and taking full advantage of available resources.
Utilize sales planning tools and the pipeline management process to achieve business objectives and goals.
Build trust and credibility with clients.
Understand the customer's process and what they value through strategic and investigative questioning.
Assist customers in finding solutions that help them achieve their goals and provide added value.
Provide support, information, and guidance by researching and recommending new profit and service improvements.
Position yourself for new opportunities through networking and identifying cross-selling and up-selling opportunities.
Provide superior customer service by understanding customer needs and buying habits to tailor service approaches.
Maintain courtesy and timely follow-up.
Understand Global Equipment Company's industry and products.
Stay abreast of industry trends.
Utilize internal resources to gather information regarding new product offerings.
Communicate effectively verbally, speaking clearly, listening attentively, and building rapport.
Write clearly and succinctly in various communication settings, such as business letters and emails.
Effectively persuade by asking intelligent business questions to determine customer needs.