Mercedes-Benz Commercial Account Manager
About The Position
The Commercial Account Manager is responsible for driving Sprinter van sales and commercial vehicle profitability. This role involves building and developing long-term client relationships by consulting with commercial prospects to understand their needs and presenting the right vehicle solutions. The position requires actively prospecting for new business, serving as the primary point of contact for assigned accounts, managing client activity through CRM, monitoring the commercial vehicle market, and collaborating with internal teams to ensure seamless client experiences. The role also includes maintaining compliance with all relevant regulations.
Requirements
- 1+ years of sales experience -- commercial van, truck, or fleet experience strongly preferred; fleet management or commercial account management backgrounds highly valued
- Demonstrates a high HQ (Hospitality Quotient) -- kindness and optimism, intellectual curiosity, strong work ethic, empathy, self-awareness, and integrity
- Deep understanding of commercial client needs -- payload, upfitting, fleet operations, and business purchasing processes
- Strong CRM discipline and computer literacy -- you manage your pipeline and your accounts with accuracy and consistency
- Excellent communication, negotiation, and organizational skills -- you build genuine client relationships and follow through on every commitment
- Self-starter with high energy and strong initiative -- commercial sales requires proactive outreach and you thrive in that environment
- Valid driver's license with a clean driving record
Nice To Haves
- Knowledge of automotive products, Sprinter van capabilities, and commercial vehicle industry trends a significant plus
Responsibilities
- Drive Sprinter van sales and commercial vehicle profitability -- selling new and pre-owned Sprinter vans, consistently meeting or exceeding dealership targets while conducting business ethically and with genuine care for every client
- Build and develop long-term client relationships -- consulting with commercial prospects to understand their payload, upfit, and operational requirements and presenting the right vehicle solutions
- Actively prospect and develop new business -- through outreach, online leads, referrals, and networking across Seattle's commercial and fleet community
- Serve as the primary point of contact for assigned accounts -- staying in close contact post-sale, addressing issues promptly, and ensuring long-term client satisfaction
- Manage all client activity through the CRM -- maintaining detailed, accurate records of interactions, follow-ups, and account status
- Monitor the commercial vehicle market -- tracking industry trends, customer needs, and competitor offerings to develop effective sales strategies and grow market share
- Collaborate with service, parts, and finance teams -- ensuring seamless client experiences across the full commercial vehicle ownership lifecycle
- Maintain compliance with all federal, state, and local regulations affecting commercial vehicle sales
Benefits
- Competitive compensation with performance-based incentives
- Medical, dental, and vision insurance
- Life insurance and supplemental coverage options
- Paid time off and paid holidays
- Career growth -- strong commercial account managers at Swickard grow into fleet director and multi-store commercial leadership roles
- Employee vehicle purchase and service discounts
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
