Commercial Account Manager - Industrial

RelaDyne LLC•Saginaw, TX

2d•Hybrid

About The Position

RelaDyne is the nation’s leading automotive, industrial, and commercial lubricants provider and a trusted partner for reliability services. We’re more than just a distributor—we’re a team dedicated to innovation, service excellence, and lasting customer relationships. We’re looking for a Commercial Account Manager – Industrial to develop and grow relationships with industrial customers across an assigned territory. In this role, you’ll serve as a trusted partner to customers by understanding their operational needs and connecting them with the right combination of lubricants, reliability services, fuel solutions, and value-added products and services.

Requirements

5–10 years of experience in industrial sales, lubricant distribution, reliability services, or a related industry preferred.
Bachelor’s degree in Business Administration or a related field preferred, or equivalent professional experience.
Proven ability to develop customer relationships and generate revenue growth.
Strong consultative selling and business development skills.
Ability to understand customer operational needs and translate them into profitable solutions.
Strong negotiation, communication, presentation, and relationship-building skills.
Analytical mindset with the ability to interpret sales data, customer purchasing trends, and market conditions.
Strong organization and time-management skills with the ability to manage multiple accounts and priorities.
Proficiency with Microsoft Office and business/CRM systems.
Ability and willingness to travel approximately 50–70% to support customers and business development activities.
Valid driver’s license

Responsibilities

Develop and maintain strong, long-term relationships with assigned industrial customers.
Grow revenue, gross profit, and share of wallet across existing accounts.
Understand customer operations and identify opportunities to provide additional products and services.
Partner with RelaDyne’s Reliability Services team to expand service offerings and customer solutions.
Develop account strategies and customer plans aligned with customer needs and business objectives.
Maintain an active sales pipeline focused on achieving growth and budget objectives.
Present new products, services, and value-added solutions to customers.
Proactively follow up on customer orders, inquiries, and service opportunities.
Deliver an exceptional customer experience and resolve issues quickly and professionally.
Identify and develop new industrial sales opportunities within the assigned territory.
Build relationships with key decision-makers and influencers.
Monitor customer purchasing behavior, market trends, and competitive activity to identify growth opportunities.
Develop strategies to expand geographic coverage and strengthen RelaDyne’s presence within the industrial market.
Maintain accurate customer, contact, pricing, and account information in company systems.
Maintain a weekly sales itinerary and effectively manage customer visits and sales activities.
Meet or exceed established sales and gross profit goals.
Partner with Pricing to develop competitive, profitable account pricing strategies.
Collaborate with Purchasing, Product Management, Supply Chain, Logistics, and vendor partners to optimize product availability, service levels, and cost to serve.
Monitor sales performance, product trends, and account profitability to identify opportunities for improvement.
Assist with annual sales planning and customer growth strategies.
Work closely with branch leadership and internal teams to deliver solutions that meet customer needs.
Collaborate with Customer Service, Warehouse, Logistics, Credit, Reliability Services, and other support teams to resolve customer issues.
Support and mentor Inside Sales team members through coaching and collaboration on account strategies.
Communicate market conditions, pricing trends, competitive activity, and customer opportunities to leadership.
Represent RelaDyne professionally at customer meetings, industry events, and company functions.