Commercial Account Manager BDM

RelaDyne LLC•Houston, TX

5d•Onsite

About The Position

We are seeking a motivated Commercial Account Manager BDM to support in a specific subject, area or technical area to Industrial Segment customers.

Requirements

Bachelor’s degree in Engineering or related field or related & relevant work experience
Travel 50%-70%
Reside withing reasonable commuting distance
Valid driver's license and a good driving record
Proven ability to translate business needs into growth
Interpersonal skills. Above-average verbal/written communication skills
Effective training and negotiating abilities and ability to deal constructively with conflicts.
Must have a high degree of patience with the ability to recognize potential problems thru branches and how these relate to customers.
Computer skills, Word, Excel, PowerPoint, Technical programs
Technical Sales skills
Capable of analyzing issues and developing solutions
Ability to be creative and innovative
Judgment and decision-making ability
Leadership skills
Listening skills
Organization and time management skills
Product knowledge and Application Expertise
Vendor knowledge

Nice To Haves

5+ of Industry Experience or Engineering Degree

Responsibilities

Help support all Industrial and Territory team sales and profit goals established in consultation with Industrial and Territory team management
Work closely with Sales and Operations to optimize the share of wallet opportunities within the current and future customer base
Develop and execute superior customer experience for Strategic Accounts – training, program development, application expertise, equipment expertise, procedure development, services support, failure analysis, and reliability program development.
Work collectively with all Sales Team to support and expand the overall offering for strategic industrial customers in niche markets
Work collectively with vendor partners to maximize profitability and products offered to the market
Use Product and application expertise to improve profitability and support customer initiatives
Ensure customer satisfaction and support of value added approach
Promote Marketing promotions and programs to customers
Explain company policies and procedures (warranty information, collections policy, return goods policy, etc.)
Outage support for strategic industrial customers
Industrial lubricant sales support for strategic customers in niche market
Track performance of niche market segment to understand and communicate opportunities to the Industrial and Territory Sales teams
Overall reliability program development and implementation
Technical sales as it pertains to providing solutions for Industrial applications
Involved in training other associates and acting as a mentor
Support Sales Team in the development of Annual Strategic Planning to achieve budget and growth goals for strategic industrial customers
Help provide oversight and technical support of lab services, filtration, equipment, and lube tech programs as needed
Continually enhance Technical skills and problem solving ability
Continuous learning and development of product knowledge and application expertise to provide support to the entire sales organization as needed
Attend necessary regional, corporate, and industry meetings
Professionally represent the company at all times ensuring quality customer service
Abide by all policies, rules, and regulations of the company including all applicable safety rules, regulations, and procedures
Support corporate programs, goals, and initiatives of the company
Maintain communication with management with regards to technical issues in the marketplace
Maintain communication with management
Maintain a clean and organized vehicle
Professionally represent the company at all times ensuring quality
Work overtime as needed