Commercial Account Executive

LIGHTSPEED NETWORKS INC • Yakima, WA

178d • $70,000 - $111,628 • Hybrid

About The Position

Lightspeed Networks is seeking an enthusiastic and motivated Commercial Account Executive to join their growing telecommunications company. This is a full-time exempt position responsible for building business opportunities by identifying and selling prospects, and maintaining relationships with clients in assigned geographic territories. This is a field position requiring travel, and the role involves generating new business, managing a sales pipeline, building market position, and collaborating with internal teams to ensure a comprehensive customer journey. The ideal candidate will have a proven track record in sales, preferably in telecommunications or technology, and strong proficiency in CRM software like Salesforce.

Requirements

• Bachelor’s degree (B.A. or B.S.)
• 2+ years of related sales and/or customer service experience; or equivalent combination of education and experience
• Minimum of 3-5 years of experience in sales, preferably within the telecommunications or technology sector.
• Proven track record of meeting or exceeding sales targets and quotas.
• Experience in managing commercial accounts and developing long-term client relationships.
• Familiarity with CRM software and sales analytics tools.
• Demonstrated proficiency in Microsoft 365 applications, including Word, Excel, PowerPoint, and Outlook
• Ability to analyze data and market trends using Excel and other tools to inform sales strategies and decision-making
• Proficient in using various software applications and mobile apps relevant to the position
• Demonstrate strong proficiency in Salesforce, including data entry, pipeline management, and reporting.
• Utilize Salesforce to analyze sales trends, monitor progress against goals, and identify opportunities for improvement.
• Maintain accurate and up to date records of customer interactions, sales activities, and prospect information within Salesforce.
• Generate and interpret Salesforce reports to provide actionable insights and improve sales performance.
• Leveraged Salesforce automation tools to streamline workflows and enhance productivity.
• Collaborate with internal teams to ensure Salesforce best practices and system adaptation.
• Excellent verbal and written communication skills to effectively interact with clients and team members
• Ability to create impactful proposals, quotes and presentations
• Ability to work independently and with a team in a fast-paced environment, with an emphasis on accuracy and timeliness
• Demonstrated ability to effectively operate mobile cell phones, tablets, and computers
• Capacity to learn and adapt to new technologies and digital tools as needed for job functions
• Must have access to reliable broadband internet, facilitating continuous communication and collaboration with team members and clients, and ensuring seamless participation in virtual meetings and online workflows
• A valid driver's license and a reliable vehicle with insurance to travel to client meetings, trade shows, and other external events
• Frequent walking and standing for extended periods while engaging with clients and customers, at various locations.
• Exposure to various weather conditions while engaging in field prospection of door-to-door sales activities, including rain, snow, heat, and smoke from wildfires
• Lift and carry promotional materials and products weighing up to 25 pounds occasionally, and assist in setting up displays or marketing materials at events
• Work in an office environment, primarily seated at a desk, utilizing a computer for extended periods

Nice To Haves

• strong ties to the community through volunteer experience, community collaboration, and cultural awareness, showcasing their commitment to enhancing local relationships and addressing community needs

Responsibilities

• Generate new business opportunities via cold calls, referrals, and lead generation; follow up on sales and marketing leads to close sales opportunities.
• Conduct thorough lead/prospect qualification, ensuring proper identification of clients and projects.
• Develop and maintain a 30/60/90-day sales pipeline to ensure a consistent flow of qualified prospects, driving production levels that meet or exceed monthly quotas.
• Implement a prospecting strategy based on individual territory dynamics on a daily and weekly basis, in collaboration with sales leadership and the program.
• Manage a territory using technology, prioritization, and time management skills.
• Build market position by working vertical markets, developing partnerships, and being visible in the business community.
• Maintain relationships with clients and their contributing revenue base by providing support, information, and guidance; researching and recommending new opportunities.
• Address questions and complaints in a timely manner to resolve problems, ensuring ongoing client satisfaction.
• Collaborate with technical, customer service, and support teams to manage the end-to-end customer journey, ensuring a comprehensive experience that drives sales, satisfaction, and new revenue growth through every interaction.
• Share competitive analysis with sales and marketing teams to inform strategy.
• Design customized, cost-effective solutions for clients.
• Leverage the CRM system (Salesforce) to develop prospecting and sales strategies that ensure high activity and effective closing ratios while keeping CRM updated.
• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, and establishing personal networks to keep abreast of current technology trends.
• Territory development to include building local business partnerships and organizational affiliations, enhancing LS Networks' positioning and brand.
• Maintain open and effective lines of communication throughout the organization to foster a sense of teamwork, enthusiasm, pride, and quality workmanship.

Benefits

• Complete medical, dental, vision, and life insurance is available.
• Our safe harbor 401(k) plan is available to employees on day one and includes a 100% fully vested employer match of up to 4% of your compensation.
• Eight paid holidays, flexible Take What You Need PTO, and 16 hours of paid volunteer time!
• local employee store passes at Columbia Sportswear and Adidas for big discounts!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree