Commercial Account Executive

NICE

About The Position

The Commercial Account Executive is responsible for identifying new sales opportunities and building market share in their regions. This position is required to increase revenue streams within Enterprise and Commercial contact centers.

Requirements

5+ years of experience selling multiple software products (portfolio sales) and services into sophisticated accounts in a hunter-type of role.
Minimum of 1-2 years selling AI Software Solutions
Strong understanding of AI technology & its applications
Superior relationship and client management skills that effectively build trust and credibly manage/resolve customer escalations.
Collaborative approach to sales that includes working with multiple groups both internally and externally.
Exceptional communication and presentation skills that build confidence and credibility with C and VP-level executives.
Inherent self-sufficiency, flexibility and confidence with a preference for autonomy to take ownership and manage activities & processes to achieve revenue results.

Nice To Haves

Experience/knowledge of CCaaS, CX, and Conversational Ai solutions.
Experience/knowledge selling a full suite of SaaS products.

Responsibilities

Achieving annual sales quota and personally negotiating Enterprise-wide agreements.
Coordinating and leading all sales activities to achieve business goals.
Ensuring the proposed sales and solutions capitalize on NiCE CXone Mpower's strengths and can be implemented successfully.
Establishing new strategic relationships while maintaining existing relationships and analyzing customers’ business situations to identify constraints and new opportunities due to technological advances.
Developing and maintaining high-level relations with ‘C’levels.
Initiating, supporting, developing and monitoring purchasing agreements between NiCE CXone Mpower and the customer.