Commercial Account Executive

ServiceMaster Restore 9976 - Columbus • Columbus, OH

17d • $75,000 - $90,000 • Hybrid

About The Position

The Commercial Account Executive is responsible for developing new commercial business, strengthening strategic referral relationships, and driving profitable revenue growth for ServiceMaster by Neverman. This relationship-driven outside sales role focuses on building a consistent pipeline of commercial opportunities before a loss occurs and positioning ServiceMaster by Neverman as a trusted restoration and recovery partner. The primary emphasis is on high-value commercial verticals, especially condominium and HOA communities and senior living.

Requirements

• 3+ years of outside sales, business development, account management, or relationship-based selling experience required.
• Demonstrated ability to prospect, develop relationships, manage a sales pipeline, and generate new business.
• Personable, professional, polished, and positive with strong verbal and written communication skills.
• Results-driven, self-motivated, organized, and comfortable working independently in the field while collaborating with a team.
• Strategic approach to territory planning, account prioritization, and relationship development.
• Comfortable networking, presenting, facilitating educational sessions, and building relationships with senior-level decision-makers.
• Proficiency with Microsoft Word, Excel, PowerPoint, email, and common business technology.
• Valid driver’s license and ability to travel throughout the assigned market.
• Ability to attend occasional evening events, trade shows, golf outings, and community functions.

Nice To Haves

• Commercial property, restoration, facilities, senior living, insurance, construction, or related B2B experience preferred, but not required.
• Experience using a CRM to document activity and manage sales opportunities preferred.

Responsibilities

• Build a qualified pipeline of new commercial accounts and referral relationships.
• Establish ServiceMaster by Neverman as a preferred restoration partner within targeted commercial verticals.
• Develop deep relationships with property managers, community association leaders, facility teams, owners, senior living operators, and other decision-makers.
• Create pre-loss relationships and emergency response opportunities that convert into profitable restoration revenue.
• Maintain consistent field activity, prospecting, networking, and account follow-up.
• Use CRM data and measurable sales activity to manage the pipeline and improve conversion.
• Represent the company professionally at association events, trade shows, educational programs, and community functions.
• Develop a consistent pipeline of new commercial business through targeted prospecting, field activity, referrals, networking, and strategic outreach.
• Research the marketplace, ServiceMaster capabilities, target accounts, competitors, and relevant industry trends.
• Identify and prioritize high-potential accounts, decision-makers, and referral partners within assigned verticals and territories.
• Build account plans and execute disciplined follow-up to move prospects from introduction to relationship to opportunity.
• Build relationships with condominium and HOA property managers, community association managers, board members, management companies, maintenance teams, and related industry partners.
• Develop relationships with senior living owners, operators, executive directors, facility managers, maintenance leaders, and regional decision-makers across independent living, assisted living, memory care, and skilled nursing environments.
• Understand operational risks and service expectations, including rapid response, communication, resident sensitivity, and business continuity.
• Create account-specific pre-loss plans, site relationships, educational touchpoints, and emergency response readiness opportunities.
• Develop and maintain key relationships with property and facility managers, business owners, healthcare and hospitality leaders, agents, brokers, adjusters, maintenance teams, and other commercial decision-makers.
• Conduct site visits, discovery meetings, account reviews, Lunch & Learns, continuing education programs, and co-marketing events that create value and uncover opportunities.
• Understand facilities, priorities, vendor requirements, emergency procedures, and restoration needs before a loss occurs.
• Coordinate internally to ensure promising accounts receive responsive follow-up, accurate capabilities information, and a consistent client experience.
• Maintain a strong in-market presence through scheduled meetings, route stops, site visits, networking events, phone outreach, email, and social selling.
• Target approximately 50 meaningful client and prospect connections per week across face-to-face, phone, digital, and networking channels.
• Schedule at least 3 qualified discovery/probe meetings per week and maintain a goal of 25 face-to-face interactions per week.
• Document sales activity, account notes, opportunities, and follow-up actions in the company CRM on a timely basis.
• Actively participate in associations and organizations that create access to target commercial decision-makers, particularly in property management, community associations, facilities, senior living, and hospitality.
• Attend industry and networking events regularly, including approximately 2–4 evening functions per month as business needs require.
• Represent ServiceMaster by Neverman at trade shows, golf outings, sponsorships, educational events, and other relationship-building opportunities.
• Execute sales tactics aligned with company growth goals and targeted commercial vertical strategies.
• Partner with sales leadership, marketing, operations, and production teams to convert relationships into profitable revenue.
• Identify cross-division opportunities and connect clients with the appropriate ServiceMaster by Neverman capabilities.
• Maintain ownership of the sales process from prospect identification through relationship development, opportunity creation, handoff, and ongoing account stewardship.
• Use the company CRM to manage prospects, accounts, contacts, activities, opportunities, and next steps.
• Review pipeline, activity levels, opportunities, and results with sales leadership regularly.
• Participate in sales coaching, training, and continuous learning.

Benefits

• Base salary plus uncapped commission and bonus opportunity.
• Medical, dental, and vision coverage offered.
• 401(k) with company match.
• Paid time off.
• Company-provided cell phone and laptop.
• Company vehicle or car allowance and company card for approved business expenses.
• Professional development, sales coaching, and opportunities for growth within a resilient service industry.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed