Account Executive, Commercial

Dialpad•Tempe, AZ
•Onsite

About The Position

Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage. Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved. Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile. At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more. We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves. We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic.

Requirements

  • 1-2+ years of sales experience in an ever-changing environment.
  • Experience with Salesforce, Outreach, Clari & Highspot.

Nice To Haves

  • Preferred expertise in SaaS Sales.

Responsibilities

  • Own the entire sales process, including working leads and generating pipeline.
  • Build talk tracks to align with specific client use cases.
  • Have weekly 1:1s with your Manager consisting of coaching, key deal reviews, forecasts, and career roadmap discussions.
  • Own the entire sales process from start to finish.
  • Work closely with Sales Managers and Sales Engineers to turn a small-business prospect into an active Dialpad client.
  • Help businesses solve complex communication problems felt by everyone around the world.
  • Solve tangible client obstacles by redefining their understanding of what’s possible through the implementation of Dialpad Talk, Contact Center, and/or Sell.
  • Combine acquiring new customers and uncovering market opportunities to get the market talking about Dialpad!

Benefits

  • Competitive salary, comprehensive benefits, and real opportunities for growth
  • Competitive benefits and perks
  • Cutting-edge AI tools
  • A robust training program that help you reach your full potential.
  • Our exceptional culture, repeatedly recognized as a Great Place to Work, ensures that every employee feels valued and empowered to contribute to our collective success.
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