Commercial Account Executive (Named Accounts)

NetBrain

1d•$130,000 - $160,000•Remote

About The Position

Founded in 2004, NetBrain is the leader in no-code network automation. Its ground-breaking Next-Gen platform provides IT operations teams with the ability to scale their hybrid multi-cloud connected networks by automating the processes associated with Diagnostic Troubleshooting, Outage Prevention and Protected Change Management. Today, over 2,500 of the world’s largest enterprises and managed services providers leverage NetBrain’s platform. We’re seeking a relationship-focused Account Executive to manage and expand a portfolio of named accounts. This role blends customer retention with strategic growth, requiring a consultative seller who can drive renewals and upsells while identifying new opportunities within existing customers and partners. The ideal candidate brings strong relationship management, negotiation, and cross-functional collaboration skills, along with the resilience to navigate complex sales cycles. This particular role requires candidates to be located in the Mountain or Pacific Time Zone OR be willing to work PST hours.

Requirements

Bachelor’s degree in Business, Marketing, Communications, or related field (or equivalent experience)
4+ years of experience in account management, sales, customer success, or a related client-facing role
Proven track record of meeting or exceeding revenue, retention, or expansion targets
Experience managing a portfolio of customer accounts in a B2B environment
Familiarity with CRM tools such as Salesforce or similar systems
Demonstrated ability to identify and close upsell and cross-sell opportunities
Experience developing and executing account growth strategies or account plans
Strong stakeholder management skills, including experience working with senior decision-makers
Ability to build trust and maintain long-term customer relationships
Willingness to travel 25% within your territory as required.
Manual Dexterity: Repetitive motion of wrists, hands and fingers for using a computer.
Stationary Tasks: Sitting for extended periods, remaining in a stationary position.

Responsibilities

Meet or exceed assigned revenue and expansion targets across a portfolio of existing customer accounts.
Develop and execute account plans focused on retention, adoption, and expansion.
Manage the full sales cycle from prospecting through negotiation and deal closure.
Build strong relationships with customer stakeholders and decision makers.
Leverage partners to maximize penetration and scale within your target market.
Identify opportunities for cross-selling and upselling additional products or services.
Partner with customer success, technical, and support teams to ensure positive customer outcomes.
Maintain accurate forecasting and account activity tracking in Salesforce.
Monitor customer usage and business objectives to proactively identify growth opportunities.
Coordinate internal resources to support customer initiatives and technical needs.
Advocate for the customer internally and ensure alignment with company capabilities.
Maintain long-term account health and customer satisfaction.