Commercial Account Executive and Team Leader

Aon CorporationMontreal, QC

About The Position

This opportunity is for a Commercial Insurance Account Executive and Team Leader role within Aon, a global organization focused on helping clients make better decisions to protect and enrich lives. The role involves developing account management and relationship-building skills, acquiring new clients, and growing an existing client portfolio. The position requires providing insurance advice, identifying client risks, developing coverage solutions, analyzing risks, preparing proposals, consulting with underwriters, approving documentation, establishing underwriter relationships, developing coverage strategies, acquiring new business, responding to client inquiries, and providing guidance on claims. As a Team Leader, the role includes supporting the unit director, responding to team member questions, maintaining insurer relationships, organizing team meetings, addressing client complaints, and assisting team members with client relations.

Requirements

  • Five (5) years or more of relevant experience in commercial property and casualty insurance
  • AMF license in commercial insurance or desire to obtain one
  • French / English bilingualism is required
  • Strong interpersonal and collaboration skills
  • Demonstrated exceptional customer service
  • Proficiency in MS Office software
  • DEC in a similar field or equivalent years of experience in a comparable industry

Nice To Haves

  • Knowledge of Epic system management is an asset

Responsibilities

  • Provide insurance advice and guidance to Affinity and commercial clients
  • Identify specific client risks and develop and present innovative coverage solutions to support the growth objectives of existing/new business
  • Analyze specific client risks and detail coverage requirements. Prepare and present marketing proposals for renewals and new business
  • Consult with underwriters to establish the best premium and coverage conditions (as applicable)
  • Approve documentation for new contracts, policy changes, additions, deletions, and renewals
  • Establish contacts and cultivate relationships within the underwriting community to secure the best rates and coverage for Aon clients
  • Develop coverage strategies and marketing initiatives for renewals and potential business
  • Acquire new business through existing clients, client referrals, targeted campaigns, and the Aon client network, placing them in the appropriate insurance market
  • Respond to client inquiries via phone or email
  • Provide guidance when a claim is reported or requested
  • Other related tasks as needed
  • Support the unit director in their duties
  • Respond to questions and requests from team members
  • Maintain relationships with insurers to understand their service offerings, new products, etc.
  • Organize monthly or bi-monthly team meetings
  • Address client complaints if necessary
  • Assist team members in client relations, as needed
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