Commerce Senior Director

PMG•Boston, MA

About The Position

At PMG, commerce is where strategy proves itself, translating integrated communications, media, and experience into measurable revenue and long-term growth. As client expectations evolve, connecting demand creation to demand capture is a critical differentiator for clients and for PMG in enabling their growth. As a Commerce Senior Director, you will establish and lead this capability as a core part of the commerce leadership team. This is a highly client-facing role, requiring significant time with existing and prospective clients to navigate complex commerce challenges, shape growth strategies, and demonstrate how PMG’s integrated model unlocks meaningful business outcomes. You will also play an active role in business development, confidently engaging in new opportunities with curiosity and commercial credibility. This role is intentionally broad and evolvable, allowing you to help shape its scope, influence how commerce is presented across the region, and define what “great” looks like as PMG continues to grow and transform.

Requirements

Extensive experience in commerce, growth strategy, or performance-led roles, with a strong track record of working directly with clients to drive revenue and growth.
Confidence and credibility in senior client and prospective client environments, with a clear ability to lead commercial conversations and influence decisions.
A genuine passion for working with clients - enjoying collaboration, problem-solving, and building long-term partnerships.
Strong strategic acumen, with experience shaping commerce strategies rather than only executing within them.
Deep understanding of commerce mechanics, including product discovery, listings, promotions, media, conversion optimization, and experimentation.
Experience using data, analytics, AI, and technology to drive experimentation, learning, and performance improvement.
Comfort operating in ambiguity and shaping new capabilities, roles, and ways of working as they evolve.
Ability to operate through influence rather than hierarchy, aligning diverse teams around shared goals and standards.
Strong storytelling and communication skills, particularly in client-facing, leadership, and new business settings.
A growth-oriented mindset, motivated by unlocking opportunity for clients and for PMG.
Curiosity and adaptability as a Continual Learner, staying ahead of evolving commerce platforms, behaviors, and technologies.
A Customer-Focused approach, grounded in helping clients succeed commercially through practical, insight-led solutions.

Responsibilities

Lead PMG’s strategic vision for integrated commerce across, shaping how the capability is positioned, delivered, and evolved for enterprise clients.
Act as a senior, client-facing commerce partner - engaging directly with clients to diagnose commercial challenges, co-create growth strategies, and guide decision-making.
Shape commerce strategies that connect integrated communications, media investment, customer experience, and performance outcomes across the full funnel.
Drive omni-channel commerce strategies, including listings, promotion, and media approaches, ensuring product visibility, offers, and investment work together to deliver full-funnel performance goals.
Ensure commerce thinking is embedded upstream in planning - so brand, media, and creative strategies are designed with downstream purchase behavior and growth in mind.
Champion experimentation and innovation as a differentiator - driving test-and-learn approaches through automation, PDP testing models, campaign experimentation, and scalable learning agendas.
Use experimentation not only to optimize performance, but to help clients move faster, learn more effectively, and build confidence in new approaches.
Partner closely with Integrated Communications Planning, Converged Media, Analytics, and Transformation leaders to ensure commerce strategies are integrated, measurable, and executable.
Guide the use of data, technology, and platforms - including Alli - to inform commerce decision-making, scenario planning, forecasting, optimization, and performance measurement.
Act as a visible point of view leader on commerce trends, platforms, and models, including DTC, marketplaces, retail media, and emerging commerce experiences.
Play an active role in business development and growth, partnering with leadership and client teams to shape propositions, contribute to pitches, and engage confidently with prospective clients.
Bring credibility, clarity, and energy to new business conversations - helping potential clients understand how PMG can drive commercial impact through integrated commerce.
Identify opportunities to expand and deepen existing client partnerships through commerce-led innovation and growth thinking.
Influence organizational commerce capability by collaborating with executive leaders across Media, Technology, Analytics, and Strategy.
Establish best practices, frameworks, and learning agendas that build commerce capability across teams without creating silos.
Identify, develop, and mentor future commerce leaders across operations, media, and strategy teams, strengthening long-term capability.

Benefits

Professional Development: Take advantage of our learning and development programs, mentorship opportunities, and career advancement support.
Generous Time Off: Enjoy generous paid time off and holiday allowances to recharge and spend time with loved ones.
Parental Leave: We provide paid parental leave to support your family during important life events.
Retirement & Pension Plans: Plan for your future with competitive retirement or pension programs, including contribution matching.
Fertility and Family Support: Access fertility benefits for all team members and their spouses.
Healthcare: Coverage and support for everyday medical expenses and routine care, tailored by geography.
Pet Insurance: Protect your pet's health and your finances.
Lifestyle Spending Accounts: Enjoy 100% company-funded accounts to promote healthy habits and well-being.
Commuter Benefits: Access support for travel and commuting needs, where available.
Annual Bonus: All employees are eligible for an annual bonus.
Volunteering Opportunities: Receive 8 give-back hours to volunteer in your local communities.
AI Enterprise License: Access AI Enterprise accounts and participate in weekly AI training sessions to empower and ensure AI safety.