Command Center Specialist

GardaWorld•Alpharetta, GA

1d•Onsite

About The Position

GardaWorld Security Services is seeking a Command Center Specialist. This role requires a sharp eye for detail to scan screens and spot threats before they escalate. The Command Center Specialist will work in environments such as security operations centers, call centers, or parking gatehouses.

Requirements

Minimum of 2 years of experience in a Security Operations Center (SOC), Command Center, Security Control Center, Dispatch Center, Triage Center, or similar environment.
Experience responding to security incidents, medical emergencies, safety events, and coordinating appropriate resources.
Experience conducting investigations and preparing detailed incident reports required.
Be authorized to work in the U.S.
High School diploma or equivalent required.
Sharp visual activity and exceptional concentration skills.
Must be able to ace (and pass) an extensive screening process.
Employment is contingent on the successful completion of a background check and drug screening to be conducted after an offer of employment is extended.

Nice To Haves

Proficiency operating CCTV, access control systems, alarm monitoring, and surveillance technologies required
A college degree is preferred.
If you have Security, Military, Law Enforcement experience – even better!
You have a state license if required

Responsibilities

Monitor and operate access control, CCTV, alarm, and security systems to identify and respond to incidents in real time.
Receive, assess, and coordinate responses to security incidents, medical events, safety concerns, and emergencies, dispatching appropriate resources as needed.
Investigate incidents and complete accurate, detailed reports, logs, and documentation.
Communicate and escalate incident information to leadership and other stakeholders following established procedures.
Conduct routine system checks to ensure proper functionality of security technology and report any issues.
Maintain incident records, reports, and other administrative documentation while ensuring confidentiality of sensitive information.
Support emergency response and crisis management efforts through effective communication and coordination.
Ensure compliance with security policies, procedures, and operational standards while maintaining a professional and detail-oriented work ethic.